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5 essential questions to ask before investing in
active-RFID asset tracking
by Steve Schiefen
Gaining traction as a way to increase efficiency and
save money, active radio frequency identification (RFID) as part of a
real-time location solution is finding its way into healthcare
budgets.
The premise is simple: Attach tags to equipment, send
signals to readers and update applications to inform clinicians and
staff where equipment is located. The promise is compelling: Find what
you need when it’s needed – whether for patient care or preventive
maintenance. And the payoff can be dramatic, from saving countless
hours of search time to eliminating hundreds of thousands of dollars
in equipment replacement or excess rentals.
The slippery slope comes when hospitals must choose
the technology platform. Wired or wireless? Active or passive?
Line-of-sight or radio frequency? 433 MHz or 2.4 GHz? To find the
right answers, a hospital should first consider five strategic
questions that contemplate current and future needs:
1. Will we ever need to track the real-time location
of patients and staff?
It may be the application that starts the discussion,
but asset tracking is the least demanding application for active-RFID
and real-time location. This makes it the lowest common denominator
for comparing technologies, any of which can reasonably claim to offer
a return on investment. But there are even greater returns to realize
when a location system can also be used to find people—the ability to
improve patient flow, increase safety and collect objective measures
for process improvement. Since not all asset tracking tags are
appropriate in size or function for use on patients, be sure to select
a system that won’t limit your expansion to track people.
2. How important is a high degree of accuracy?
Precision (where someone or something is located) and
accuracy (how certain is the location) are less important if a
hospital agrees that simply knowing what side of the wall or on which
floor an infusion pump is located [is enough]. However, there are
serious concerns when clinicians need to find an ambulatory patient
whose monitor alarms, a fall-risk patient who has wandered, or a
patient in need of time-sensitive treatment. A standard of precision
and accuracy to consider when patient location becomes a requirement
is the ability to resolve location to the bed level or within one
meter of precision. Peer-reviewed data on accuracy should be
evaluated.
3. What is the true cost of installation, usage,
maintenance and expansion for real-time tracking?
When you evaluate a system, consider all costs rather
than just the initial purchase of active-RFID tags, receivers and or
exciters and additional access points, as well as location software.
There are at least two areas of significant hidden costs. First are
the tag and its battery. Tags can range dramatically in price, from
$10 for disposable active tags to as much as $70. For patient
tracking, battery life need only be greater than length of stay, such
as a disposable tag that lasts up to 30 days. For assets, the
lifecycle should be at least two and may be as many as seven years,
allowing battery replacement to be done during normal maintenance
cycles. Remember, new technology should streamline rather than
complicate processes. Because assets move relatively slowly, active-RFID
tag battery life can be conserved through less frequent location
updates. But tracking patients and staff requires updates of 10
seconds or less to automate nurse call systems, document staff-patient
interactions and measure clinical response times.
The large scale deployment of wireless LANs/WiFi in
healthcare environments positions this existing infrastructure as
logical for real-time location, just as it moves data and voice. Of
course, hospitals hope to take advantage of standard access points
rather than invest in another platform, even if it uses the hospital’s
existing LAN. And there is a case to be made that a WiFi-enabled
active-RFID location system is appropriate for identifying where
medical equipment and devices are located within a 30-foot radius. But
remember to price additional access points and exciters, which are
typically required once the site survey process is complete.
You have every right to expect a return on investment
in a reasonable timeframe, and there are documented cases of payback
in as few as 18 months.
4. What are the risks of interference?
Real-time locations systems that use RFID for indoor
tracking rely on specific radio frequencies. With the many competing
devices that use radio signals within hospital walls, signal losses,
noise and interference could cause interruptions in the delivery of
location data. Before you decide on a specific system, survey your
devices and the frequencies that they use. Don’t forget medical
devices like telemetry systems as well as cordless and cellular
phones, paging and Bluetooth devices. The 433 MHz radio location band
has been approved by the Federal Communications Commission (FCC) for
more than 60 years, is less congested and not as susceptible to
propagation issues as 2.4GHz – from floor hopping to reflection off
mobile carts, beds and other items in the healthcare environment.
These issues can also affect accuracy.
5. Have we considered every potential opportunity to
use real time location to improve care?
Simple tracking is just the beginning. With the right
technology, knowing where and when equipment, patients and staff
interact across healthcare offers virtually unlimited opportunities to
improve patient flow, workflow and overall safety. Forward-thinking
healthcare managers are quick to recognize new ways to take advantage
of a truly automated real time location solution. For example, you can
measure the "who, when and where" of procedures objectively to
determine whether and how to adapt processes. Configure an automatic
alert sent if medical devices or patients move outside preset
boundaries. Others see the transformational impact of facilitating and
measuring urgent care based on care pathways, such as for stroke or
acute myocardial infarction (AMI).
There are both operational and clinical considerations
when investing or expanding a system to accommodate real-time
location. Knowing the problems that need to be solved inside your
organization, which typically range from equipment loss to quality of
care, is an essential first step to answering these questions. By
considering both short- and long-term needs, you will be best
positioned to ensure today’s investment won’t limit future potential.

Steve Schiefen is Chief Operating Officer, Radianse
Inc., Andover, MA, and can be reached via e-mail at Steve.Schiefen@radianse.com.
For more information, visit
www.radianse.com.
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Wireless computing frustrates nurses,
study shows
Dropped network connections,
integration problems, security policies impede productivity,
nurses say
All of the hype surrounding wireless computing
capabilities seem to be lost on nurses who actually use the
technology and question its contribution to operational
efficiencies, a new study reported.
Spyglass Consulting Group, Menlo Park, CA,
conducted more than 100 in-depth telephone interviews with nurses
working in acute care and ambulatory facilities nationwide to
better understand how point of care computing can be used to
enhance patient safety, reduce the risk of medical errors and
streamline nursing productivity. The interviews served as the
framework of a comprehensive end-user market study exploring the
current state of computing adoption by nurses, titled, "Healthcare
Without Bounds: Point of Care Computing for Nursing." Among the
findings of the report, which included strong opinions about
market opportunities and challenges for adopting computing
solutions at the point of care, are five noteworthy trends.
1. Nurses were concerned their IT organizations
are implementing stringent security policies that protect patient
health information at the expense of impeding nursing
productivity. Nurses reported logging in and out of systems up to
80 times per day.
2. Nurses were using clinical information systems,
but not necessarily in real-time nor at the point of care,
according to the report. Nurses told Spyglass they are performing
double-documentation duties, documenting first on paper at the
point of care and then re-entering the patient information into
the electronic medical record later on during their shift,
typically in the hallway or nursing station.
3. Seventy-six percent of acute-care nurses
Spyglass interviewed that were using mobile clinical carts
reported the carts remain abandoned in the hallway where they are
being used as a fixed location terminal, rather than at the
patient’s bedside. Mobile carts are large and bulky making them
difficult to maneuver within the confines of a patient’s room,
Spyglass reported.
4. Sixty-four percent of nurses said they believe
wireless infrastructure in their facilities are not reliable to
support point-of-care computing applications, largely due to the
frequency of dropped network connections courtesy of dead zones
and poor access point transitions, according to the study. This
results in lost application and session data.
5. Healthcare organizations investing in
best-of-breed departmental applications find it challenging to
integrate those applications with other departmental and
enterprise systems across the organization, according to the
report. They are also having difficulties sharing and aggregating
patient information across the community and the region, the
report stated.
For more information about the market study, visit
www.spyglass-consulting.com. |
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