Keeping stocked is PAR for the course
Automated resupply methods must be flexible for effectiveness
by David Kaczmarek, FAHRMM, CMRP
V irtually all hospitals now use
some form of automated resupply for at least their nursing units. And
whether they use open shelves, closed automated cabinets, exchange carts or
some other variation, they all use a PAR (periodic automatic replenishment)
method to keep the units stocked. This has proven to be a most cost
effective way to provide the clinicians with the supplies they need.
But setting up PARs does not insure a cost-effective system.
To remain cost effective, PARs need to be reviewed and modified on a regular
basis. Organizations that do this well are practicing another supply chain
best practice – managing PAR level locations.
Many organizations do not actively manage their PARs.
Changes to PAR locations – normally increases or adds – are most frequently
initiated by a request from the clinicians. They may perceive that they are
"always running out" and ask for more. Or they may find they are "always
calling down for an item" and ask to have it added.
Responding to user requests is a normal part of our role.
But changing PARs blindly or just based on user requests is not a good
practice. Over time the PAR area can become overstocked. This inflates
inventory carrying costs, makes taking inventory more time-consuming, and
makes it harder to keep the PAR location in good order.
Managing PAR locations means investigating before increasing
or adding items. Managing PAR locations also means proactively reviewing
usage on a regular basis to change quantities both up and down and both add
and delete items.
Whenever a PAR change is requested, the first step is to
review the usage of the item within that department. What is its monthly
usage compared to the amount on the PAR times the number of times the PAR is
filled in the month? Ideally you should check two or three months to see how
consistent the usage is. If the numbers are anywhere close to the same, then
an increased inventory is probably needed.
While there is no magic formula for the "right" PAR
quantity, a good starting point is a PAR quantity that is 2.5 times the
average usage for the PAR cycle. If the PAR cycle is longer than daily, the
inventory quantity can be a little lower. This must be adjusted for the
regularity of usage – a smaller PAR can support very regular usage – and
criticality. You should also check to see if there were any availability
issues in the recent past.
Question requests
Once you have done the investigation the next step is to
talk with the requestor to determine the reason for their request. There may
be a practice change that is affecting usage. There might be some unusual
usage pattern that you could not pick up during your investigation. There
could be many valid reasons to make the change.
If, however, the request was due to perception, reviewing
the data may demonstrate that the increase is not really needed. Another
question that can be answered is the effect of the proposed change on other
items. If the increase in use or addition will result in less of other items
being used, you may be able to get these decreased or eliminated at the same
time.
The same process should be used on a regular basis to check
the validity of each PAR level. Each par location should be reviewed at
least annually. Twice a year is better for the larger, more active areas. In
addition to a full analysis of usage versus PAR quantity make sure you
identify those items that are not on the PAR that have been ordered with any
regularity. Book some time with the department manager and come armed with
your analysis and your suggestions on adds, deletions and changes to levels.
Reason and listen to reason as you negotiate changes. Once the PAR changes
are agreed to, see how the changes will affect the positioning. You will
often have to rearrange supplies to maximize the storage space.
I have one word of caution, particularly for PAR activity
that is not self counting. Do not try to shave the PAR quantities too close
on low-cost, smaller items. As long as space for them isn’t an issue, keep a
somewhat higher PAR so that you do not run out. This does make it harder to
inventory – if you are trying to be 100 percent accurate. For these types of
items it is usually all right to allow the supply technicians to estimate
the on-hand quantities. Just make sure they are accurate in the re-fill
quantities.
A well managed PAR program has many benefits. The PAR areas
are easier to keep neat and orderly, there are minimal outdates, supplies
are easy to find, supplies are there when the staff needs them, customer
service is maximized and inventory costs are kept low. This is a best
practice that everyone can and should embrace.
David Kaczmarek, FAHRMM, CMRP, is principal of Healthcare
Supply Chain Solutions, Derry, NH. Kaczmarek has more that 25 years
experience in healthcare administration and materials management, including
director positions at several hospitals and systems. He can be reached via
e-mail at mmexec@verizon.net.
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