Success on wheels
An insider’s guide to building the ideal case cart
by Julie E. Williamson
B y most accounts, a
well-executed case cart system can have a dramatic and positive impact on
operational and budgetary efficiencies. Not only do carts reduce the need
for excess inventory by making supplies available when and where they’re
needed most, they also keep supplies organized, secure and safely contained
when transporting them to and from the operating room and Central Service.
But CS and OR personnel – and material managers — who assume a case cart
is merely a simplistic, tray-toting box-on-wheels should take a closer look.
As utilitarian as these stainless steel (or polymer) transporters may be,
there are many design elements and characteristics that warrant a facility’s
careful attention prior to committing to a purchase.
"Case carts are a major investment and should last a very long time,"
pointed out Stephanie Wolf,
Blickman Inc.,
Lodi, NJ. "If you’re going to make that kind of investment, you should make
sure it’s going to meet your needs."
An open and shut case
Photo courtesy InterMetro. |
Enclosed case carts are required when transport
between sterile instrument and supply storage and the surgical area is
accomplished via a common or non-dedicated corridor. |
Before actively shopping for new case carts, it’s important that
personnel first weigh the product options against the design capabilities
and limitations of their facility.
"The first question starts with the facility," said Dave Salus, market
manager, healthcare division,
InterMetro
Industries Corp., Wilkes-Barre, PA. "How are they planning to use these
carts? How are they going to manage them? What is their facility design? The
answers to those questions will guide their decision on whether to buy open
or closed case carts, and in what size configuration."
Sources pointed out that if a facility lacks designated hallways or
elevators to allow direct access to and from CS and the OR, a closed cart
may be the best choice. Not only will sterile instruments be able to be
safely transported from CS to the OR, dirty instruments will be safely
secured behind closed doors on their way back to the decontamination area.
"Most [CS departments] are in the basement with the OR several floors up,
so it’s important that contents be protected," Salus continued, adding that
facilities need to be adequately designed to accommodate open case carts.
Aside from having designated corridors, hospitals that are eyeing open carts
should also have two separate pathways (and even elevators) so clean and
dirty carts can travel their own path, without risk of cross-contamination.
Covers are, of course, a requirement for open case carts, as are solid
bottom shelves to prevent dirt and debris from being kicked up onto contents
by the casters.
Space must also be factored into the purchase decision. Aside from
assessing the square footage capacity for storing the carts in-between use,
facilities also need to consider corridor (and elevator) dimensions, as well
as the available floor space in the OR and other departments where they’ll
be used. This is especially essential for closed carts, which often have a
larger footprint than their open counterparts.
"Make sure dimensions are exactly what you need to accommodate trays,
elevators, corridors, washers, etc.," stressed John Marks, senior product
manager,
Medline Industries Inc., Mundelein, IL. "With carts, one size definitely
doesn’t fit all, so if you have specific size requirements, don’t be afraid
to contact the manufacturer directly and have them customize the carts to
your needs."
Photo courtesy InterMetro. |
Open Case Carts are typically used in facilities
that have a dedicated process utilizing clean and dirty travel routes
to and from the OR; or the ORs are designed around a central sterile
core. |
Fortunately, chances are good there’s a cart in a manufacturer’s existing
portfolio that will suit most facilities’ needs. That’s because today’s
leading case cart vendors are offering carts in an array of sizes and
configurations – from short and wide (which, in closed cart versions can
also provide a sturdy table top for displaying instruments) to space-saving,
high-profile carts that offer plenty of storage space in a small footprint.
For many facilities, a mix of open and closed case carts – in a variety
of sizes – will best suit their needs.
Rose Seavey, RN, MBA, CNOR, ACSP, president/CEO of
Seavey Healthcare Consulting Inc, and former Director of the Sterile
Processing Department at The Children’s Hospital, Denver, described her
ideal unit as small, yet flexible, "with the capability of hinging onto
another cart, if necessary. Because storage is an issue, I also like
vertical carts that can store a lot in little space." She went on to say
that the case carts used at Children’s – a mix of both open wire and closed
units – are quite ideal.
A smooth ride
Whether a facility is in the market for new closed carts, open ones or
both, there are some key construction and design features they simply can’t
afford to overlook.
Durability is, of course, a must, which is why stainless steel models
with sturdy bases remain a tried and true favorite.
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Blickman CCC2 Multi-Purpose case cart (above)
and CCC5 Ultra Space-Saver case cart (below) |
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"The first question we ask is [whether] the facility uses
an automated cart washing system," said Tom Hillebrand, vice president of
sales and marketing,
Pedigo Products Inc., Vancouver, WA. If so, he explained that the
outside dimensions of the cart must be taken into consideration. Beyond
that, he said facilities should look for stainless steel carts with welded
construction and excellent water drainage capabilities.
Not only are stainless steel carts strong and
non-corrosive, another noteworthy benefit, sources pointed out, is well-made
stainless steel carts are easy to clean. Although drying the inside of
closed stainless steel carts proved somewhat challenging in the past,
vendors have addressed it by incorporating slightly pitched bottoms to
improve drainage and prevent water from pooling (an obvious infection
control issue).
When evaluating closed carts, facilities should also look
for sturdy doors that open and close with ease, and also latch solidly. "You
don’t want doors coming open during transport, but they should open smoothly
and easily when you need to access what’s inside," explained Wolf. Flush
door hinges, a value-added feature on Blickman carts, allow doors to rest
securely along the sides of the cart. For added security, some units can be
built with tamper-evident locks to help ensure that contents aren’t removed
prior to reaching their destination.
Sources also warned against skimping on casters. Although
maneuverability and ease of transport relies heavily on high quality
casters, it’s often an afterthought with some customers. Carts that must
travel long distances, over carpet or across thresholds should be equipped
with large, durable casters, and if they’ll be cleaned in an automated cart
washer, stainless steel casters will be a wise choice.
"The high temperature of the cart washer requires the use
of stainless steel casters," noted Hillebrand, adding that routine caster
maintenance is also vital to the longevity and functioning of the casters.
Assuming carts will automatically be equipped with
stainless steel casters is another common misconception, according to Salus.
"That isn’t always the case," he said, stressing that
customers need to fully understand the caster options before making the
purchase. "Cold rolled steel, which may be listed as ‘CRS’ on specification
sheets, is not the same as stainless steel. It can corrode – and rust is
definitely not what you want in a sterile environment."
One non-stainless caster option that Salus said does offer
unique benefits is the polyurethane version, which he said is less
expensive, incredibly durable and requires no maintenance. "The polymer
bearings are self-lubricating."
Poly casters are also easy to clean and they maintain
their shape, added Mollie Everett, senior program manager, Herman Miller for
Healthcare, Zeeland, MI.
Jayne Baskin, a cardiac surgery coordinator for Atlanta’s
St. Joseph’s Hospital and surgical product technical specialist for
Kimberly-Clark Corp., Roswell, GA, further stressed the need for
quality, durable, easy to maneuver carts. Although she recognizes that
hospital personnel, including material managers, must answer to the bottom
line, she warned that trying to keep costs down by skimping on quality
casters and overall construction will likely translate in a far greater
loss.
"If people don’t want to push it, it won’t get used," she
said. "They’ll just go back to pulling their own cases."
User-friendly features push the limits
Staff having to routinely lift and transport heavy loads, should at least
be able to count on their carts to provide enhanced ergonomic benefits.
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Herman Miller case carts |
Ensuring user safety begins with a correctly sized cart, stressed
Hillebrand.
"Consider your typical employee and their ability to push a fully loaded
cart and see over the top," he said. "You may want a small footprint so you
pick a taller cart, but can your employees lift a 25 pound instrument
container to the top shelf?"
From there, other ergonomic features can be considered. Aside from
integrated, well- positioned handles for enhanced maneuverability and
comfort, leading manufacturers are also incorporating removable shelf
brackets and innovative shelving and drawer systems that can maximize
flexibility, while also simplifying the loading and unloading of contents.
"In the past, people had to bend over and reach inside, which made it
more difficult to load, unload and clean the carts and shelves. Today, there
are roller shelves that provide half extension, so contents can be accessed
with far less exertion," said Salus.
For added convenience and improved ease of use, customers can also find
integrated shelf stops so shelves don’t fall out and dump contents onto the
floor, pointed out Blickman’s Wolf.
Drawers that can be easily switched out to accommodate different size
loads further increase flexibility, as does the use of subcontainers to keep
drawer contents tidy, secure and readily accessible, added Everett.
Fixed shelving can have its benefits, too, however. In fact, Baskin said
her favorite cart is an open wire one without moveable shelves. Preferring
simplicity over flexibility, she explained "if they move then you have to
worry about them breaking."
Even the most simple carts can be effectively organized – and at very
little expense. Because many items need to be transported on case carts,
Children’s Hospital relies on inexpensive totes that essentially serve as
drawers. "We drilled holes in each corner of the tote so water could drain
out easily in the washer," explained Seavey.
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Metro closed case carts |
Metro open case cart |
To further enhance customization, customers have access to a wide range
of accessories and add-on features. Rounded corners and rubber bumpers that
protect both the cart’s frame and walls (and anyone who might find
themselves on the receiving end of a moving cart) are available, as is shock
absorbing technology and innovative sound-proofing features to prevent
rattling and excessive noise during use. Tamper-evident seals and a variety
of door and caster locks can also be added to many models, and if carts
don’t come standard with preference card holders, they’re usually offered as
an available option. On closed carts, optional drop-leaf shelving makes the
most of available space by allowing staff to convert the top to a wider work
surface without taking up more floor space.
"Again, it’s about providing the customer with as many different options
as possible, so their carts are truly customized to their unique needs,"
said Marks.
Because facilities have a lot to consider, he said they should be
diligent in how they evaluate case carts and equally conscientious in the
way they care for them once the carts are in place.
"Different areas in the hospital will have their own specific needs, so
be absolutely sure that you’re getting the right model before making the
[financial commitment]," Marks continued, suggesting that, whenever
possible, facilities should try out one cart before ordering an entire fleet
– even if it means purchasing just one initially. "Case carts can last 20 to
30 years, so it’s not a decision that should be rushed."
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