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INSIDE THE CURRENT ISSUE |
March 2008 |
People & Opinions |
Worth Repeating |
"We have a structured contract review process here
that involves the legal department and follows state law. I initiate
the review process. If I find overly restrictive confidentiality
clauses I strike it out of the contract. It’s up to the legal
department here to work with the legal departments of the various
vendor companies to come up with something we both can live with. We
ended up with fairly innocuous confidentiality agreements."
Randy Jackson, senior director, materials management,
Thomason General
"Healthcare providers’ ability to use ‘green’ products
relies heavily on suppliers’ ability to manufacture cost-effective and
cost-efficient products."
Tim Richards, senior vice president marketing, B.
Braun Medical Inc.
"Unit-dose supplies are the future. Unit-dose products
offer best practice, thereby ensuring that wounds heal quickly and
cleanly, enabling patients to return to their normal environment as
quickly as possible."
Annett Rose, vice president, sales and marketing,
Winchester Laboratories
"Case carts are a major investment and should last a
very long time. If you’re going to make that kind of investment, you
should make sure it’s going to meet your needs."
Stephanie Wolf
Blickman Inc.
"We told vendors that if they did not meet pricing
demands we would no longer use their products. The vendors rallied the
physicians with threats of no access to products. The physicians sided
with the vendors and forced the organizations to accept contracts with
the vendors at a fraction of the originally projected savings.
Orthopedic docs felt they were being screwed over by administration.
We had all the evidence in the world but they didn’t care."
Joe Colonna, principal, Apple-seed Healthcare
Resources |
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Checking your AED pulse
Why it’s important to start a dedicated AED program
by Harvey Kostinsky
I n its 2005 CPR guidelines, the
American Heart
Association (AHA) says that hospitals and ambulatory care facilities should
use automated external defibrillators (AEDs) to achieve early defibrillation
— no more than three minutes from the time of collapse — in all parts of the
facility.
While hospitals have traditionally focused on rapid response to cardiac
emergencies in clinical areas, particularly critical care areas, planning
for cardiac arrest in public areas, for example, was often ignored or
meager. Many hospitals are choosing to use AEDs to help reduce cardiac
arrest response times in certain areas of the facility.
However, because so few hospitals have an AED program in place, many
facilities struggle to find a model to follow when establishing their own
programs. The association recommends that hospitals use an approach
developed by emergency caregivers at Miriam Hospital (Providence, RI) and
Parkland Memorial Hospital (Dallas).
The following five key considerations for effective implementation are
based on this model and ECRI Institute’s experience.
1. Choosing an AED medical director.
Most states require any site with AEDs, including hospitals, to designate an
AED medical director. This person — who usually must be a physician — is
responsible for selecting AEDs, coordinating AED training, establishing AED
usage protocols, and reviewing documentation after each AED use for quality
control. Hospital AED medical directors may also be responsible for working
with AED medical directors from non-hospital locations to help ensure that
the off-site programs are safe and effective and that adequate and
appropriate communication is established between emergency medical
technicians (EMTs) and hospital staff. Be sure to meet your state’s
requirements for AED medical directors.
2. Deciding on access control.
The AHA does not make a recommendation as to whether AEDs in healthcare
facilities should be secured against public access. Instead, it simply
reminds AED owners that if AEDs are to be secured — whether locked in an
office, in a wall-mounted cabinet, or by similar means — there must be a
clear system with written policies and procedures governing access to the
devices. For example, if a healthcare facility chooses to train all security
staff as AED users, then all security staff should have access to the
devices.
There are advantages and disadvantages to securing AEDs or leaving them
accessible to the public. For instance, if AEDs are left unsecured,
untrained staff or members of the public may attempt to use the devices on a
patient and cause harm or may engage in horseplay and harm themselves or
others. However, unsecured AEDs can likely be used more quickly by either
facility-trained users (who will not have to take the time to unlock a
cabinet) or other users (who will be able to simply take a unit off a wall
mount and use it). AEDs do have safeguards that will prevent inadvertent
discharge under most circumstances.
3. Training staff.
AED use should not be limited to advanced life support (ALS) providers;
AHA has determined that it is more appropriate to train as many people as
possible. AHA sponsors CPR and AED training nationwide; information on
courses is available from its Web site at www.americanheart.org. Interested
healthcare facilities can contact the AHA to set up staff training sessions.
Also adhere to state requirements for training and who is permitted to use
AEDs.
Healthcare facilities may choose to train a variety of employees in AED
use. Direct care providers, such as registered nurses, who generally must
maintain current basic life support for healthcare provider status, should
receive AED training as part of their healthcare provider training. In
addition, some facilities train security officers and other non-clinical
staff. These workers are often witnesses to or the first to arrive on the
scene of a sudden cardiac arrest in healthcare facilities. As such, they can
be the most important staff to be trained in emergency response methods.
Other workers in healthcare facilities who have even less emergency
response experience than security officers may also be trained in the use of
AEDs (e.g., receptionists, volunteers, maintenance staff). Studies have
shown that these individuals can be easily trained but that they require
more frequent refresher training than healthcare workers. In addition,
several studies have shown that without occasional use, even well trained
staff may forget how to operate an AED. Therefore, at least annual refresher
training should be considered for those trained in AED use.
Instructor-led training can be expensive. Computer or video training can
be considered. Studies have been published that show that video-based and
computer-based training can be quite successful and is less expensive than
hiring an instructor. But having an instructor available can be advantageous
and may be needed, for example, for skills checks for CPR.
4. Administrative and staff support.
As with many new or altered hospital programs, the first step is getting
hospital-wide support for the changes. Administrative leadership support is
important, but clinician leadership support (e.g., the chief nurse
executive, nursing leaders, department managers, medical staff chief) is
key. Facilities interested in launching AED programs get physicians and
nurses on board most easily by speaking their language — by showing them
that AHA endorses the use of AEDs and by talking about studies that show
AEDs to be effective. Advocates should frame the discussion as an extension
of existing emergency response procedures rather than as a new program.
In the past, there has been resistance from some clinicians unfamiliar
with AEDs who regarded the devices as watered-down versions of manual
defibrillators and incapable of delivering the same intervention. Should
such resistance be encountered, showing reliable studies that demonstrate
the sensitivity, specificity, and efficacy of AEDs and allowing these
clinicians to observe the devices in use can help change their minds.
5. Program review.
Program effectiveness should be reviewed periodically. Parameters should
be monitored, including patient outcomes, cost of equipment and training
compared to BLS training alone, AED skill knowledge and retention, and
adherence to standard practices for the use of AEDs. Program review is also
needed to ensure that the program meets the most current CPR and AED use
guidelines (See sidebar below).
Revised
guidelines for CPR and emergency cardiovascular care
The 2005 American Heart Association’s (AHA) current Guidelines for
Cardiopulmonary Resuscitation and Emergency Cardiovascular Care contain
significant changes from the previously published guidelines. There has
been some confusion about how to interpret and implement these new
recommendations.
As in previous guidelines, the current recommendations distinguish
between "lay rescuers," who are minimally trained people using an
automated external defibrillator (AED) for public access defibrillation,
and professional rescuers such as emergency medical services (EMS)
personnel.
The recommendations for these groups vary in some areas based on the
reasoning that lay rescuers often perform better when using simple,
easy-to-remember guidelines, while professional rescuers have enough
knowledge to follow more complicated procedures and to exercise judgment
when appropriate. The changes affect both CPR (e.g., greater emphasis on
pushing hard and fast for chest compressions, revised
compression-to-ventilation ratios) and defibrillation (resume CPR
immediately after defibrillation without interrupting chest compressions
until approximately five cycles or two minutes of CPR are completed,
defibrillation dose recommendations for monophasic and biphasic
defibrillators). 1
While many hospitals have already implemented changes to comply with
the new recommendations, this is a good time to make sure this has taken
place and to monitor progress. If not already completed, hospitals will
need to retrain all responders and, in some cases, to make changes to
their defibrillators to accommodate the new recommendations (most
suppliers have updates or modifications available). Although it is
important to address the new recommendations expeditiously, hospitals
should focus on a smooth transition rather than rushing into the
process, which could create confusion. Existing rescue and training
programs should not be interrupted. Transition steps include:
• Identify training resources, such as training documents from AHA or
your defibrillator supplier.
• Identify all responders who need training.
• Identify which of your defibrillators require upgrades or a new
configuration to comply with the guidelines.
• Have a small group of people trained first, and then have these
staff members provide training to the other rescuers.
• Monitor progress.
By following a plan, hospitals can help ensure that rescuers clearly
understand the new guidelines, which should help them to maintain
confidence, thereby promoting effective CPR. Also, by coordinating staff
training with device changes, an action plan can prevent confusion that
may result when responders have been trained to use one set of
guidelines and defibrillators have been designed to use another — for
example, if defibrillators have been upgraded to conform to the new
guidelines but responders have only been trained on the old guidelines.
1. "Highlights of the 2005 American Heart Association Guidelines for
Cardiopulmonary Resuscitation and Emergency Cardiovascular Care," Winter
2005-2006, Currents in Emergency Cardiovascular Care, and the
complete AHA guidelines, December 2005, Circulation. |
Harvey Kostinsky is technical director,
ECRI Institute, Plymouth Meeting,
PA.
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