o some
healthcare supply chain managers, the traditional capital
equipment "group buy" opportunities may seem like those "featured item
of the month" or "lowest prices of the season" sales promulgated by
retail stores.
But Dallas-based
Broadlane Inc. added a few new wrinkles
into the mix, including hosting a competitive – and live – equipment
assessment and bidding event 12 times a year (generally once a month) at
its headquarters that features a variety of technologies with assistance
by ECRI Institute. These "Live Group Buy Events" typically draw
radiology directors and technologists, physicians, materials managers
and administrators from Broadlane’s client base, as well as "viable"
suppliers as determined by a client committee, according to Patricia
Coffey, director of portfolio management.
"This strategy is different from other GPOs because we
are not offering a capital ‘promotion,’ but rather, securing aggressive
pricing, terms and conditions for a committed purchase," said Jocelyn
Bradshaw, Broadlane’s vice president, capital equipment. "Committed
purchases mean that if a client will purchase equipment during the term
of the Group Buy contract, they will purchase from the awarded
supplier."
Noted Coffey: "The traditional approach to ‘group buy’
is a promotion to an existing agreement. Broadlane believes that by
hosting a competitive, live bidding process, the suppliers will offer
their latest technology at aggressive price points. We achieve
successful results because of our clients’ commitment to the process and
suppliers realizing the value in gaining committed business.
Additionally, while all of Broadlane’s contracts are awarded by our
clients, this unique and interactive event promotes active client
participation in negotiation and contract awards."
During a media briefing with Healthcare Purchasing
News at the Association for Healthcare Resource and Materials
Management’s 2008 annual conference in late July in San Antonio,
Broadlane President and CEO David Ricker extolled the clinical and
financial benefits of the Live Group Buys.
"The initial reason for doing it this way is that it’s a
physician bonding strategy," Ricker told HPN. "It’s three days of
physician interaction while the process is led by ECRI Institute. We
think of it as a distinctive sourcing event. We compress all of the time
and investment in evaluating equipment into those three days. It’s an
education process where participants learn how the drive train works on
equipment.
ECRI Institute manages technology assessment services
for us, giving participants that deep dive into the technical aspects of
equipment on display," he continued. "We also employ an elaborate
scoring methodology that awards contracts to specific vendors. We use an
electronic voting system that anonymously scores vendors by
preferences."
Using this format, Broadlane has been able to narrow
price differences between competing vendors, according to Ricker, the
quote review system even going so far as to eliminate the 17 percent
overcharge that is customary.
The Live Group Buy program works like this. Clients
submit capital budgets and Broadlane selects modality events based on
what those clients plan to purchase, Coffey noted.
Then Broadlane recruits participants, ranging from
physicians, materials managers and end users at large integrated
delivery networks to physician offices, which offer valuable insights
into practices and procedures as well as a "unique interactive
experience" that attendees seem to favor, Coffey said.
Broadlane encourages clients to go on site visits,
organizing and providing evaluation forms for the process. "Clients who
participate in site visits are generally more knowledgeable about the
equipment when they arrive at the Live Group Buy," Coffey said. "Site
visits also demonstrate to suppliers the commitment of our clients to
this process."
Prior to the Live Group Buy participants attend a
Pre-Group Buy conference call. "This meeting is essential because the
clients develop the rating criteria on the call," Coffey said. "They
review the technology, product specifications, warranty and service
offerings as well as the model configuration used in the analysis model
during the Live Group Buy Event."
Using ECRI Institute for "unbiased assistance in
reviewing the supplier’s technology and providing insight to trends in
the marketplace and emerging technology," Broadlane ensures that
participants have an "apples to apples" comparison on all technology on
display, she added.
During the event, each supplier presents its technology
and bid offering to the client committee, which is an extension of
Broadlane’s negotiating arm with the suppliers, according to Coffey. The
technology is rated and the analysis is reviewed based on the clinical
and technical assessment, operational support and total cost of
ownership, she added.
While the client committee maintains negotiating power
during the event, the clients determine which supplier should get their
business, Coffey noted. "Broadlane makes a concerted effort to include
all suppliers in its Live Group Buy program," she continued. "In fact,
we continually research the marketplace to ensure that all viable
suppliers are included in the RFP process. Additionally, the client
committees are encouraged to inform us of any supplier that could
participate. At times, the client committee makes a determination that a
supplier should not move forward based on the technology criteria set
during the pre-Group Buy conference call."
Coffey declined to provide specific details on actual
savings generated by the program other than to say that "Since its
inception, Broadlane has achieved double-digit savings in aggregate each
year. These saving numbers are based upon year-over-year analysis of
equipment purchase prices."
