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Copyright © 2008

People, Places, Processes & Products that Influence the Supply Chain

INSIDE THE CURRENT ISSUE

October 2008

People & Opinions

Outpatient Connection

"As the industry continues to mature, I feel very positive that healthcare facilities are taking advantage of the value offered by well managed instrument maintenance programs."

Alex Vrancich, vice president and general manager of Spectrum Surgical Instruments Corp.

"One of the common fallacies and/or misconceptions is that value analysis is limited to driving down cost through pricing alone."

Cindy Christofanelli
director, value analysis
Memorial Health System

"Even if we would have done every type of check on the company, this would not have prevented what happened to us and others who were ripped off by [this company]. Never give your equipment to a company to sell without receiving the money in advance."

Charles Platt
director, contracts and purchasing, Medical Center of Central Georgia

"With masks, the biggest concern is comfort. Standardization is something we all strive for, but with masks, having a variety on hand is really important. Workers need to be able to focus on their job and not be distracted by their mask. That’s why hospitals carry so many different kinds. We work with users to find the mask that meets the wearer’s comfort needs. Often, the mask that meets the wearer’s needs is already carried by the hospital; the user just hasn’t tried it yet."

DeAnn Hammer
market development manager, 3M

"It is key to understanding and knowing what types of procedures that your facility is performing to help determine the correct type of surgical gown and drape that is needed to stock."

Judson Boothe
marketing director of
medical supplies
Kimberly-Clark Health Care

Connect with this month's featured Advertisers:

 

Calling all Disproportionate Share Hospitals:

Are you maximizing 340B pharmacy savings? 

by Scott Summers and Travis Leonardi 

Finding time- and cost-efficient ways to provide quality care for the underserved is one of the biggest challenges facing today’s healthcare system. And it’s an especially taxing challenge for the nation’s more than 1,400 disproportionate share hospitals, which find themselves facing even greater financial challenges as the national economy declines. 

That’s precisely why it’s so important that more disproportionate share hospitals fully participate in programs like the Federal 340B Drug Pricing Program, which can help them reduce outpatient pharmacy spending by 30-50 percent.  

The 340B Drug Pricing Program was created to help eligible hospitals and healthcare entities more cost efficiently extend care to their communities by providing them with access to the best available drug discounts from drug manufacturers. What’s more – eligible entities can access these deep drug discounts for all patients served on an outpatient basis – not just for medications prescribed to indigent patients. As a result, 340B-eligible entities can access discounts between 30 and 50 percent off what they would normally pay through their existing contracts. 

Unfortunately, because of limited awareness and confusion regarding eligibility, as well as challenges in staffing and compliance, only a fraction of the 12,000 eligible healthcare entities maximize the benefits of the 340B program. Many do not participate, and others participate, but leave savings on the table and in many cases, inadvertently fail to meet the program’s compliance requirements, creating significant auditing risks. However, by learning more about the Federal 340B Drug Pricing Program, using available technology and implementing 340B best practices, eligible hospitals can reap dramatic pharmacy savings while extending quality care to their neediest patients. 

Why aren’t more hospitals tapping into 340B savings?

A program that helps eligible entities save 30-50 percent in pharmacy costs: At first glance, participation in such a program seems like a no-brainer. But, as with many government programs, the devil is often in the details. 

Despite the cost savings and other benefits the program offers, compliance and staffing challenges make it difficult to fully participate. To understand the challenges, first it’s important to understand the rules. First, only patients of covered entities can receive 340B medications. Second, in the disproportionate share hospital setting, 340B discounts can only be secured for medications dispensed or prescribed in relation to outpatient activity. Third, recipients of 340B medications must meet the definition of a patient – meaning the covered entity must maintain a medical record for the patient and the treating physician must be an employee or contractor of the covered entity. Fourth (and this is the rule that seems to create the most challenges), covered entities must purchase all outpatient medications at 340B prices – and are not permitted to purchase any outpatient drugs through their GPO contracts. Finally, the covered entity must also establish and maintain policies and procedures regarding its use of the 340B Program. 

Now that we understand the ground rules, let’s take a look at the main reasons why eligible entities tend to participate only partially, or non-compliantly. 

• Lack of understanding of eligibility requirements. The 340B Program was created for disproportionate share hospitals and other entities, including federally qualified health centers, state-operated drug assistance programs and public housing primary care and homeless clinics. However, participation requirements have changed over the years – so many entities aren’t aware that they qualify to participate. The Office of Pharmacy Affairs (OPA) Web site (http://www.hrsa.gov/opa/) contains a complete list of eligible entities.

• The 340B Drug Pricing Program is complicated. The OPA has established, and continually updates, extensive rules for 340B. For example, the 340B program only applies to purchases of outpatient drugs and requires that every pharmacy in the program keep separate records of purchases and dispensations. The OPA also specifies that participating hospitals must apply 340B pricing to all outpatient drug purchases – not just the areas where it’s easy to track outpatient prescriptions. Many hospitals don’t currently have systems in place to comply with these rules (and dozens of others that govern 340B use), and have incorrectly assumed that getting involved with the program would deliver a greater burden than it would be worth.

• They assume additional staff is needed to implement 340B. Many facilities erroneously evaluate the feasibility of participating in the 340B program by estimating the resources needed to manage the program manually. They don’t realize that technology solutions can help manage compliance, tracking and program updates – all without having to add staffing resources and without having to use valuable FTEs from existing staff.

• They don’t know enough about the program and don’t know how to implement it.  Many hospital decision makers may have taken a cursory look at the 340B Program, but don’t understand that in most cases, the financial savings greatly outweigh the costs needed to implement it. Many eligible entities are also unfamiliar with the contract pharmacy model for the 340B program, which can help them to further extend 340B drug pricing into their community by partnering with local retail pharmacies – without additional infrastructure.

• They only partially implement the program. Because it can be difficult to manually track medication dispensations as patients move from outpatient to inpatient status, some entities only use the 340B Program in easily identifiable outpatient areas, like a cancer clinic, and continue to purchase medications from their GPO contract for other outpatient medication needs. This practice violates the 340B rule that prohibits participating hospitals from purchasing any outpatient medications at GPO prices, and puts hospitals in danger of facing penalties for non-compliance.

• They don’t have the staffing resources to manually determine when manufacturers bill improperly for 340B drugs – so they leave substantial drug savings on the table.

The solution? Automated 340B systems & best practices

For hospitals that want to fully participate in the Federal 340B Drug Pricing Program while minimizing staffing challenges and compliance risks – there is a two-pronged solution: implement automated 340B technology and incorporate 340B best practices. 

Several 340B technology solutions are currently on the market. To ensure maximum savings and compliance, it’s important to seek out the most comprehensive products. Hospitals should also look to their 340B technology vendors to help them identify, implement and constantly update 340B best practices. 

Here are some quick questions hospitals can ask when evaluating different 340B technologies. 

1) How does the 340B solution ensure that 340B dispensations aren’t left on the table? Here, hospitals should look for solutions that help them overcome the challenges posed by mixed use settings.

• Does it capture pre-admission dispensations to eligible outpatients in mixed use settings, such as the ER?

• Does it combine all available technical data to build a complete, coherent picture of how patients are treated and move throughout an episode of care?

• Does it track drug purchases across multiple departments and locations?

• Does it secure optimum order quantities and maximize 340B discounts?

• Does it identify temporarily out-of-stock and discontinued items and bank them for future 340B replenishment? 

• Does it identify missed 340B dispensations and replenishment opportunities?

2) How does the 340B solution help minimize the amount of staff time spent on implementing the 340B program?

• Does it provide full visibility to drug purchasing and dispensing activity, so staff don’t need to manually track it down?

• Does it interface with your wholesaler’s electronic drug ordering
systems and provide standard electronic data interchange connections to pharmacy management and billing systems?  

3) Is the solution offered via software, or is it Web-based?

• If it’s offered via software, what are the initial and long-term costs associated with purchasing, implementing and maintaining the software? What degree of technical knowledge is needed to manage the software?

• Most hospitals find that solutions delivered via a ‘software-as-a-service’ model, which interact with hospital systems in real-time through the Internet, are not as complex or costly as hospital-maintained software-based solutions.

 4) How does the solution reduce compliance risks?

• Does it provide up-to-date audit trails of 340B activity?

• Does it create an integrated (and easy to audit) record of 340B eligibility? This would include patient, dispensation, prescribing healthcare provider, health record, purchase and invoice information.

• Does it provide alerts and notifications of new guidelines and legislative updates? 

• Does it use a dynamic, rules-based engine that is designed to comply and evolve with changing 340B rules and regulations, and with hospital-specific 340B policies and procedures? 

By asking these key questions of 340B technology vendors, hospitals are likely to identify a technology solution that helps them reap all the benefits the 340B Program offers. 

When’s the time to leverage 340B savings opportunities? Now! 

If you are eligible and have not yet participated in 340B, now is the best time to start. And, if you’re participating in the program but realize you’re not maximizing the program, it’s probably also time to take another look at how you can improve your savings and compliance. 

The good news is that technology solutions and expert resources are available to help all eligible hospitals cost- and time- efficiently implement the 340B program. By tapping into available technologies, disproportionate share hospitals can leverage the 340B Drug Pricing Program to help maintain their financial health while more cost efficiently extending quality care in their communities.

Scott Summers is vice president of marketing, Safety Net Solutions for Cardinal Health. Travis Leonardi is CEO of Sentry Data Systems. Cardinal Health and Sentry Data Systems work together to deliver technology solutions that help eligible healthcare facilities more cost-effectively care for the underserved. For more information, contact Scott at scott.summers@cardinalhealth.com or Travis at Sentrypr@sentryds.com