Hand-hygiene formula:
2 clean hands 4 good health
by Susan Cantrell, ELS
Hand
hygiene is virtually the first chapter and first verse of the healthcare
worker (HCW)’s bible; yet it remains an issue. All agree it’s a crucial step
in preventing spread of infection; yet, compliance is low, an embarrassing
overall average of 40% according to the Centers for Disease Control and
Prevention (CDC)’s "Guideline for Hand Hygiene in Health-Care Settings."1
It’s not that HCWs don’t want to comply;
it’s that there are legitimate obstacles, complicated challenges, and valid
complaints. Suzanne M. Pear, RN, PhD, CIC, healthcare epidemiologist,
associate director for infection prevention practices, scientific affairs
and clinical education,
Kimberly-Clark Health Care, Roswell, GA, agreed:
"Hand-hygiene compliance is more complex than it would seem on the surface.
Reported barriers are numerous and seemingly impossible to eliminate
completely,2,3 but it’s a challenge in which we must all
continuously engage."
Obstacles, challenges,
complaints
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Ecolab’s new FlexMount dispenser may be
mounted either vertically or horizontally |
The reasons for lack of compliance to such
a simple and basic tenet of healthcare are many, noted Alecia Cooper, RN,
BS, MBA, CNOR, vice president, clinical services,
Medline Industries Inc.,
Mundelein, IL. "We believe the many reasons can be summed up into three
categories: lack of education, behavioral challenges, and poor skin
condition."
Indeed there sometimes is a lack of
knowledge as to when and how to sanitize hands and the appropriate
procedures to follow when hand sanitation is performed; thus the need for
constant reinforcement through education. Education is an area in which
vendors are investing deeply.
Pear explained that, whereas "a single
education intervention doesn’t often sustain behavior change, education is
the initiator of behavior change and the foundation upon which conscious
behavior changes are maintained.4 Education about the patient
consequences of poor hand-hygiene compliance and the essentials of
hand-hygiene technique and frequency are critical components of an ongoing
multimodal, multidisciplinary hand-hygiene compliance program.5
We’re learning by trial, error, and methodological research about what works
and what doesn’t to alter HCW behavior, even adopting industry’s social
marketing techniques to help effect these critical practice changes."6
Kimberly-Clark demonstrates the connection
between healthcare-acquired infections (HAIs) and hand hygiene in a very
personal way, hopefully making an indelible impression upon listeners. Pear
said: "Kimberly-Clark Health Care’s clinical education goals help to put a
face on the devastating issue of HAIs by providing grants that fund speakers
such as Victoria Nahum, whose life and family were irrevocably damaged by
these preventable harms, at clinical education venues such as the ‘Safe Care
Campaign.’ This program has helped healthcare administrators and clinicians
connect the clinical dots between non-compliance to evidence-based practices
and catastrophic patient outcomes."
Cooper highlighted an appalling obstacle in
the category of behavior: "Behavioral challenges include the realization
that there are no measurable consequences to the HCW who does not follow
procedures." Incredible, but true. Hands harboring pathogens can be lethal
weapons but are seldom viewed in that light. This perhaps is due partly to
lack of positive examples, of which there is a dearth, noted Cooper:
"Physicians are the least compliant, and other HCWs follow their lead."
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Georgia-Pacific’s enMotion towel dispenser |
As for the third category, the CDC’s
handwashing guideline1 states: "...approximately 25% of nurses report
symptoms or signs of dermatitis involving their hands, and as many as 85%
give a history of having skin problems (249). Frequent and repeated use of
hand-hygiene products, particularly soaps and other detergents, is a primary
cause of chronic irritant contact dermatitis among HCWs (250)."1
The more handwashing is performed, the more
likely hands become dry, cracked, and painful and the less likely those
hurting are to comply. Cooper added: "Healthcare workers may put on and take
off gloves as many as 30 times per shift, also leading to skin irritations.
All combined effects lead to less compliance."
Other reasons for noncompliance were
outlined by Cheryl A. Littau, PhD, senior scientist, skin care innovation,
Ecolab Healthcare, Eagan, MN: "For some, it’s lack of time due to
understaffing or critical patient needs, whereas others do not recognize the
situation as an opportunity that requires hand washing. For example, an HCW
may touch a piece of equipment that is contaminated, although not visibly
soiled, and therefore may not perceive a need to wash his or her hands.
Other common reasons include sinks or sanitizer dispensers that are not in
close proximity to the patient."
Products offer a helping
hand
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STERIS Corporation’s Kindest Kare
hand-hygiene line of products |
Hand hygiene is big business. Companies are
constantly striving to develop products that offer solutions to the
compliance problem. Jeanne Medvick, BAMT (ASCP), MBA, CIC, manager of
clinical studies, STERIS
Corporation, Mentor, OH, offered advice for purchasers and users of
hand-hygiene pro-ducts: "Hand-hygiene products should be formulated to offer
the customer three benefits: clean the hands of visible soil, assure
antimicrobial efficacy to kill transient microorganisms, and be mild to the
skin so that skin health is not put at risk. In today’s world, a
hand-hygiene product has to do more than clean skin and kill microorganisms.
Healthcare workers who know that a product will cause dryness and irritation
will be reluctant to use it and are less likely to be in compliance with
good hand-hygiene practices if their skin hurts. STERIS conducts clinical
studies to prove both antimicrobial efficacy and mildness."
Peter Gordon, vice president of marketing
and co-founder of Germgard Lighting LLC, Dover, NJ, told Healthcare
Purchasing News that Germgard is developing an innovative new product for
hand hygiene; actually, it’s glove hygiene. They expect their shoebox-sized
device to affect skin health positively because the HCW’s gloves are
sanitized rather than their bare hands. GloveGard is based on the company’s
proprietary UVC light technology. Gordon claimed that GloveGard has
demonstrated a greater than 99.99% kill of infectious pathogens, including
methicillin-resistant Staphylococcus aureus and Clostridium difficile
spores, on the external surface of gloves, after only 3 seconds of exposure
to the device.
Gordon added: "This product enables
multiple hand sanitations conveniently at the point of care rather than
relying solely on bare-hand hygiene compliance between patient visits."
Because the glove is sanitized rather than the HCWs’ hands, there is no skin
irritation. "It adds a tremendous margin of safety for both patients and
nurses."
Georgia-Pacific Professional, Atlanta, GA,
is a provider of hygienic dispensing systems, towels, soaps, and sanitizers.
"For example," said Jacquel Kelly, senior market development manager, "our
enMotion Touchless Automated Dispenser offers hygienic towel dispensing,
which helps to reduce cross-contamination. Our Pacific Garden antibacterial
soap kills most common disease-causing germs and contains a
skin-conditioning agent to help prevent dry, damaged skin. To complement the
handwashing and drying regimen, our line of Pacific Garden hand sanitizers
kills up to 99.99% of most disease-causing germs." Georgia-Pacific has a new
moisturizing towel, enMotion with Lotion, designed to reduce irritation
caused by frequent hand washing. The lotion in the towel is activated by
moisture. Used with the dispenser, the towels comply with Georgia-Pacific
Professional’s Green by Design program, with the source reduction benefits
the enMotion brand is known for offering.
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Kathy Stoessel, senior man-ager of clinical
education, presenting a clinical education course on the
Kimberly-Clark HAI Education Bus |
Education programs raise
compliance rates
Vendors see the importance of offering more
than products. Many have excellent programs available to help facilities in
educating their employees on the importance of hand hygiene, skin care, and
compliance.
STERIS offers "All Hands Clean" (www.steris.com/healthcare/view_product_page.
cfm?productid=3404), which highlights the connection between clean hands
and lower infection rates. Their brochure points out that "since nearly one
third of HAIs are preventable through proper hand hygiene, the benefits can
be substantial." The "All Hands Clean" solution provides products,
educational materials for the entire hospital community, and an intervention
measurement program for tracking and benchmarking compliance.
Medline’s Hand Hygiene Compliance Program
(www.medline.com/handhygiene)
is a comprehensive educational program bundled with hand sanitation products
and exam gloves. The program provides eight educational sessions plus
measurement and documentation tools. "Participants are awarded with four CE
credits, a certificate of completion, and a Professional Hand Care lapel
pin," explained Cooper. "Placards are provided for use as reminders
throughout the facility to perform hand hygiene. An educational pamphlet is
provided for patients and their families so that they are also informed and
educated to perform appropriate hand hygiene."
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Germgard’s gloved-hand sanitizer inactivates
MRSA and C difficile in 3 seconds |
Littau described Ecolab’s program as useful
in meeting national patient safety goals: Ecolab’s multi-modal Hand Hygiene
Compliance Monitoring program helps hospitals to address the U.S. Joint
Commission’s National Patient Safety Goal 7A to comply with the CDC and
World Health Organization (WHO) hand-hygiene guidelines. The patient
empowerment aspect,
"It’s OK to Ask" (www.ecolab.com/
Businesses/Healthcare/
education_infection.asp),
helps hospitals address the Joint Commission’s National Patient Safety Goal
13, to encourage patients’ involvement in their own care. The program also
includes products that support skin health and a product-volume measurement
process that helps establish baseline compliance and compliance associated
with ongoing intervention. "The measurement piece helps quantify compliance
results and provides feedback to staff on their efforts," said Littau,
"while the patient-empowerment program and skin-friendly products boost,
improve, and sustain hand-hygiene compliance rates." Littau cited a study by
McGuckin et al, which showed a 34% improvement in hand-hygiene compliance
after 6 weeks of interventions like the ones found in Ecolab’s program.7
McGuckin Methods International reports
hand-hygiene statistics and generates detailed monthly reports. If you’re
interested in joining their hand-hygiene benchmarking and measurement
studies, go to
www.hhreports.com/index.htm. You also may view a sample of a monthly
aggregate report for hand-hygiene compliance and an individual monthly
report showing how the healthcare facility’s hand-hygiene compliance is
measured and reported.
Knowledge Network, Kimberly-Clark’s
clinical education division, develops or sponsors clinical education
solutions involving hand hygiene. "For example," explained Pear, "our
pre-recorded and live clinical presentations about HAIs discuss hand hygiene
as the foundation of infection prevention. These are accredited CE and CME
programs. Knowledge Network faculty, on-line webinars, and the touring
Infection Prevention Bus were viewed by over 12,000 clinicians around the
world in just the first 6 months of 2008. Additionally, the new ‘Infection
Prevention Communication Toolkit’ offers healthcare facilities the
opportunity to customize HAI education programs, including hand-hygiene
educational brochures instructing patients and clinicians about WHO’s ‘Five
Moments of Hand Hygiene’ and the eight steps of proper hand-hygiene
technique. Also included in the toolkit are washroom decals for reminding
staff and visitors to wash their hands and posters reiterating WHO’s
hand-rub and handwash guidelines for display in lounges and break rooms.
Kimberly-Clark’s recently launched
www.HAIwatch.com website provides additional updates, education, and
resource links about HAI prevention as well."
Patients: Do your part
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Medline’s Hand Hygiene Compliance Program Kit
combines products and education |
Until recently the burden of hand-hygiene
compliance has rested solely on the HCW. Currently, healthcare advisory and
regulatory agencies, healthcare facilities, and the hand-hygiene industry
are encouraging patients to assume more responsibility for their healthcare.
One way patients can do this is by questioning HCWs as to whether they’ve
practiced hand-hygiene. This is a new concept to many patients, one that
makes some uneasy. This fact was highlighted in a study by Marella et al8,
which found that, whereas approximately 91% of patients would feel
comfortable asking for clarification on their care, only about 26% would ask
a caregiver if they had washed their hands. Fear of confrontation was the
reason cited for their reluctance.
All of us, sooner or later, are patients or
have loved ones who are patients. Don’t be too intimidated to ask about hand
hygiene; there is too much at stake. This small action really can make the
difference between life and death. Look at it this way: If a HCW came to
your hospital room with his or her hands covered in feces, urine, pus, and
blood and wanted to examine you, what would you do? Would you smile and
cooperate or scream bloody murder and head for the hills? Of course you’d be
alarmed. The comparison may sound extreme, but the same pathogens found in
feces, urine, pus, or blood may very well be lurking on the caregiver’s
hands. Just because you can’t see them doesn’t mean they aren’t there. Just
because hands look clean doesn’t mean they are. So, don’t be shy, ask.
To encourage patients who are reluctant to
remind healthcare givers to wash their hands, the Association for
Professionals in Infection Control and Epidemiology (www.apic.org),
the CDC (www.cdc.gov), and
the Safe Care Campaign (www.safecarecampaign.org)
have developed a DVD, "Hand Hygiene Saves Lives," to help patients to learn
how to approach the topic with their caregivers. The DVD, funded by
Kimberly-Clark, is being shown to patients upon admission as well as in
lobbies and waiting rooms. The information in the DVD helps patients to make
the connection between HAIs and hand hygiene. This knowledge should impress
upon patients and their families the need to take a more active role in
their healthcare.
"Hand Hygiene Saves Lives" DVDs, posters,
and brochures are free and available in English and Spanish. For information
on ordering, to download materials, or to view the video, visit
www.cdc.gov/handhygiene.
References
1. Boyce JM, Pittet D. Guideline for hand
hygiene in health-care settings: recommendations of the Healthcare Infection
Control Practices Advisory Committee and the HICPAC/SHEA/APIC /IDSA Hand
Hygiene Task Force. MMWR 2002;51(RR16):1-44.
2. Pittet D. Compliance with hand
disinfection and its impact on hospital-acquired infections. J Hosp Infect
2001;48(Suppl A):S40-S46. Review.
3. Pittet D, Simon A, Hugonnet S,
Pessoa-Silva CL, Sauvan V, Perneger TV. Hand hygiene among physicians:
performance, beliefs, and perceptions. Ann Intern Med 2004;141:1-8.
4. Whitby M, McLaws ML, Slater K, Tong E,
Johnson B. Three successful interventions in health care workers that
improve compliance with hand hygiene: is sustained replication possible? Am
J Infect Control 2008;36:349-355.
5. Larson EL, Quiros D, Lin SX.
Dissemination of the CDC’s Hand Hygiene Guideline and impact on infection
rates. Am J Infect Control 2007;35:666-675.
6. Mah MW, Tam YC, Deshpande S. Social
marketing analysis of 20 [corrected] years of hand hygiene promotion. Infect
Control Hosp Epidemiol 2008;29:262-270.
7. McGuckin M, Waterman R, Porten L, Bello
S, Caruso M, Juazitis B, et al, Patient education model for increasing
handwashing compliance. Am J Infect Control 1999;27:309-314.
8. Marella WB, Finley E, Thomas A, Clarke
JR. Health care consumers’ inclination to engage in selected patient safety
practices: a survey of adults in Pennsylvania. Journal of Patient Safety
2007;3:184-189.
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