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Copyright © 2012

People, Places, Processes & Products that Influence the Supply Chain

 

INSIDE THE CURRENT ISSUE

December 2009

People & Opinions

Worth Repeating

"Nurses want to chart right at the bedside but they also need their supplies at the bedside. Whereas some carts may give you the electrical and data component that you need, they might not have storage readily available on the cart, so we brought the two together."

Shannon Kennedy,
director of marketing
Stanley InnerSpace Corp.

"Intravascular catheters are indispensable in modern-day medical practice, particularly in intensive care units (ICUs). Although such catheters provide necessary vascular access, their use puts patients at risk for local and systemic infectious complications, including local site infection, CRBSI [catheter-related bloodstream infection], septic thrombophlebitis, endocarditis, and other metastatic infections."

Centers for Disease
Control and Prevention

"Healthcare facilities are under more pressure to decrease costs, which can be accomplished in a number of ways regarding CS equipment. The amount of utilities consumed during operation, such as electricity and water and the processing time to turn instrumentation, represent the most common requests from our customers."

Jason Simon, assistant product manager for Skytron’s CS and stainless products

"The biggest mistake made by supply chain managers is to assume that they do not or should not have a stake in the planning process of construction projects. They have grown too used to having the facilities or construction managers getting them involved at the very end when their input can have limited effect on the planning or design."

Michael Bohon, CPSM, CMRP, founding principal, HealthCare Solutions Bureau LLC

"In a world that measures time in nanoseconds, it is more important than ever to have organizations that keep alive the memory and spirit of those who have made significant contributions to the healthcare supply chain profession."

Nancy LeMaster, vice president, supply chain operations,
BJC HealthCare

Dozen pioneers ushered into supply chain
‘hall of fame’

Bellwether League Inc. promotes 12, retires two and welcomes one

One way to promote and elevate the status of a profession is to recognize the innovators and leaders who shape it.

Schaumburg, IL-based Bellwether League Inc. (BLI) makes its ongoing mission to promote the relevance and necessity of supply chain management in healthcare and to elevate its practitioners to C-suite status.

Twelve individuals spanning roughly a century in healthcare operations were inducted into Bellwether League Inc.’s supply chain "hall of fame," on Tuesday, October 6, at the at the Renaissance Chicago O’Hare Suites Hotel.

The 2009 Honoree Induction Dinner fittingly occurred during National Healthcare Resource & Materials Management Week in a formal ceremony that alternately flipped from emotionally moving to uplifting.

BLI’s Board of Directors inducted the following in its Bellwether Class of 2009: George Ainsworth, Charles Auslander, Guy J. Clark, Gordon A. Friesen, Lillian R. Matiska, Brien Laing, William M. McKnight Jr., Sara I. Mobley, Paul B. Powell, Samuel G. Raudenbush, Warren D. Rhodes and James E. Stover. They were chosen for their intellectual and operational contributions to healthcare through their achievements in hospitals, group purchasing organizations (GPOs), manufacturers and distributors, consulting firms, educational institutions and media properties. Read their profiles on BLI’s Web site at www.bellwetherleague.org.

James Francis, chair, supply chain management, Mayo Clinic, Rochester, MN, called BLI a "noble idea for supply chain executives."

Nancy LeMaster, vice president, supply chain operations, BJC HealthCare, St. Louis, emphasized the timing of BLI’s emergence.

"In a world that measures time in nanoseconds, it is more important than ever to have organizations that keep alive the memory and spirit of those who have made significant contributions to the healthcare supply chain profession," LeMaster said. "The Bellwether League plays an important role by ensuring early pioneers and thought leaders will not be forgotten and encouraging all of us to learn from the best and pass it on."

For Ray Moore, CMRP, MBA, system contract manager, PeaceHealth, Bellevue, WA, the Bellwether designation represents "a lifetime achievement award for those with history in healthcare supply chain management, and the historical timeline their stories weave is very interesting. If we’re asking folks to step up to the plate as leaders to affect change in healthcare, via successes or failed initiatives to learn from, what better inspiration than to learn about those from our past whose efforts proved to have lasting or an accelerated impact on where we are today?

"I love learning more about those who’ve had a historical impact on the infrastructure we function within today," said Moore, who also is 2010 AHRMM president. "Last year when the initial nine individuals were inducted, I created a small poster that includes each of their names, photos and answers to the Bellwether League question, ‘What is the one industry challenge you would like to see solved in your lifetime?’ It’s still prominently displayed on my office wall. What a great question to ask these folks." 

Ted Almon, president and CEO, Claflin Co., a Warwick, RI-based distributor, recognized the importance of solid, fundamental supply chain leadership that BLI rewards, particularly during this time of healthcare reform. Further, he called it a critical and inspiring need at such an important time for our industry and profession."

"As our industry and our country consider fundamental reform of our healthcare system, sometimes thoughtfully, at other times contentiously and emotionally, the role of leadership becomes paramount," Almon said. "Perhaps it is not mere coincidence that an organization such as the Bellwether League would arise at such a time in our history.

"Regardless of what form or shape the reform effort may impose on our healthcare system, the mission of its essential supply chain will endure — the right product, in the right place, at the right time, all at the lowest total cost to the system," he continued. "The Bellwether League’s effort to recognize and honor those who have made the most significant contributions to this multi-functional goal serves a most important purpose."

Even those elected to the Bellwether Class of 2009 acknowledged BLI’s purpose.

"I am honored to be included as an honoree and inductee in this organization," said Sara I. Mobley. "The League provides leadership to new and established executives and emphasizes the importance of being a mentor – a role I was honored to provide to many of my colleagues during my career."

Paul B. Powell indicated that this recognition is good for the profession and industry as a whole.

"If Bellwether League Inc. can raise the required level of professionalism in the selection of material management personnel and promote multi-disciplinary skills, it will make a major contribution to the healthcare industry," he said. "It is good to be remembered and be part of a movement to raise enthusiasm, and promote talent and [industry] contributions. I am proud to be a part of it."

Fitting in

Three BLI honorees are former presidents of the Association for Healthcare Resource & Materials Management (AHRMM) and one a former chairman of the Health Industry Distributors Association (HIDA) and the leader of two dealer buying organizations.

Executive Director Rick Dana Barlow, who also serves as Healthcare Purchasing News’ senior editor, opened the ceremony by committing BLI to helping the industry remember its past, which slowly is being lost to lore, and preserve the stories behind the industry’s ongoing development as an unofficial historical society.

"We created this organization for professionals and about professionals to recognize their achievements as mentoring examples for current and future generations," Barlow said. "To add a twist to an old phrase, if we forget the past we are prevented from learning from it."

During his introductory remarks, BLI Chairman Jamie Kowalski emphasized the importance of honoring the lives and contributions of the individuals being inducted and sharing their stories with the industry "under the beacon of light they deserve, and well preserved as reference and inspiration for all those who will take the mantle of leadership and innovation in healthcare supply chain management going forward."

Deborah Sprindzunas, executive director, the Association for Healthcare Resource & Materials Management, lauded the select group of leaders being honored by BLI that "blazed a path" for future generations.

"During my 11 years with AHRMM, I’ve seen a major evolution in the profession," she said. "What was previously seen as a basement position is now being recognized as a strategic position. There are a lot of unsung heroes in healthcare, particularly those who make sure that all the supplies are available for clinicians when they need them. AHRMM is pleased and honored to be a partner of BLI."

Of the 12 honorees inducted as part of the Bellwether Class of 2009, five were recognized posthumously, two were unable to attend and five accepted their awards to rousing standing ovations befitting their contributions.

Remembering excellence

As the first of the five honorees in attendance for induction, Sara Mobley drew some of the earliest laughs. "I would like to thank you for doing this while I’m still living," she said, expressing humility and excitement for the honor, as well as appreciation for BLI’s mission.

Mobley emphasized learning and mentoring as the key to professional success. "You never ever stop learning. There’s always a new sales person that has to be trained," she said to audience laughter again. "Early on in my career, I believed in quality patient care. For us, that meant having the right item at the right time in the right place. That’s simply stated and so true. You just have to do that to be successful. We’ve come a long way since reprocessing surgeons’ gloves. We face so many challenges. But the staff are aware and ready. They know what do to. It takes a lot of people to get there, including vendors."

Paul Powell attributed his healthcare career development to sales representatives along the way, sharing his award with them. "At this august point in my life it’s nice to be remembered," he said. "If you’re going to accomplish great things, you need an interdisciplinary background to handle the multiple challenges [facing] a complete purchasing job. I want to thank all those salesmen who became great friends, worked with me, shared ideas and resources, and committed resources to create a coherent program. Without that we wouldn’t have the structure we do."

BLI Secretary Robert P. "Bud" Bowen highlighted James Stover’s quality of character as a measure of his true leadership in industry. "The finest leaders may not be the ones with the highest profile or the fanciest titles," Bowen said.

Upon receiving his award, Stover briefly reflected on his storied career, starting with the distribution company his father founded in 1939 and that he later led for more than two decades beginning in the early 1960s, to his leadership positions in three prominent distribution trade organizations. But he focused more on the importance and value of people in business.

"We all have an effect on the other person we’re dealing with, whether they’re dealers, manufacturers, purchasing agents, etc.," Stover said. "No matter who you are, without each other helping each other none of us can be successful in what we do. I never met a person in this business that I did not like. I never ran into someone I couldn’t get along with."

By and large, Stover added, the people in the healthcare supply chain looked out for one another in order to help the industry progress. "I hope that’s still true today," he said.

BLI Board Member Larry Dickson introduced Warren Rhodes by remembering his own introduction to him early in his career when Rhodes’ name came up at an American Hospital Supply Corporation sales meeting.

"[AHC President] Karl Bays was talking about how much he appreciated GPOs," Dickson said to howls of laughter in the audience, "and Warren Rhodes. Somebody in the back of the room asked what was so special about him. Bays responded that ‘he was the best contract negotiator in the country, bar none.’ Then someone asked if he had any special skills? Bays thought for a moment and then replied, ‘He knows his business plan better than we know ours. He has absolute integrity and business ethics, complete support and commitment from all 15,000 beds in his organization and, most importantly, he has the trust and support of all 62 hospital administrators in his organization."

Rhodes marveled at how many of his fellow inductees in both the Bellwether Classes of 2008 and 2009 he either knew or worked with.

"Somewhere in my files I have one of the first contracts we signed with American Hospital Supply with [fellow Bellwether Class of 2009 Inductee Brien Laing’s] signature on it," he recalled. Then he quipped, "I wish he were here so we could talk about that and how high his prices were."

After commending BLI for its mission, Rhodes expressed appreciation for his experience and for supply chain management. "As we move forward in healthcare there are so many uncertainties and more pressure," he said. "Supply chain is more important than ever before. We have to instill how important. I thank God every day that I had a career in healthcare."

As the last of those to be inducted and receive his award, Samuel Raudenbush expressed he was "supremely humbled and honored to be included in this class. During my 34 years in healthcare, I thought the [AHRMM] presidency in 1988 was as high as I could go. Then I received the George Gossett award. Standing here tonight and being included in this group is the top of the world for me."

Spotlighting pioneers

Barlow introduced four honorees, all of whom were part of the industry’s golden and silver ages. They included:

• The late George Ainsworth, a leading executive with the nation’s first group purchasing organization, New York’s Hospital Bureau Inc., who in the 1960s and 1970s advocated committed-volume contracting and vendor-paid GPO administrative fees

• The late Charles Auslander, a hospital supply chain manager-turned GPO leader who in the 1940s through the 1960s promoted product standardization, collective purchasing power in laboratory products and professional relationships between the C-suite and department managers to consolidate buying volume

• The late Guy J. Clark, who launched the first metropolitan city hospital association group purchasing program in 1918, and then became the Greater Cleveland Hospital Association’s executive director for several decades

• Brien Laing, a key executive within distributor American Hospital Supply Corp. in the 1960s and 1970s who promoted bar coding, electronic data interchange, exchange carts, stockless inventory management as well as closely interwoven relationships between vendors, GPOs and hospital supply chain managers.

Although Laing was unable to attend the event, he provided Barlow with an acceptance speech that reflected on his philosophy and his early career in healthcare distribution.

"I was blessed with the opportunity to work with so many wonderful people in healthcare over the years," Laing stated. "I also overwhelmingly believed that we learn from listening to others. My dad reminded me that everyone had a message for me, and I learned to listen."

Listening is one of the central tenets of being a bellwether and of leadership, Laing added. "Every successful team, company, industry, etc., needs a leader. Leaders point the way, and usually are blessed with insight needed to be a leader." 

The late Gordon Friesen was honored for his trail-blazing concepts in hospital design and healthcare supply chain operations that spanned more than five decades beginning in the mid-1930s. His ideas about personalized patient care, systematic planning fueled by technology and shared services are, by and large, standard operating procedure today and still discussed as part of ongoing healthcare reform efforts.

The late Lillian Matiska, who spent her entire career at a local hospital she also helped to found and staff, was spotlighted for her practical, no-nonsense leadership and management style as well as her passionate promotion of efficient supply chain operations and high-quality patient care. "She spoke her mind straight from the heart," said BLI Board Member John Gaida as he introduced her.

"We characterize the contributions of those we are inducting, as well as those we inducted last year and those we will induct in years to come, as bellwether-class," Barlow noted. "Our hope is that when someone identifies himself or herself as a bellwether-class supply chain executive that phrase and title will garner the admiration and respect it deserves … just like the individual who holds it.

"We at BLI believe that supply chain management is the lifeblood of effective clinical service," he continued, "and that high-quality patient care is fueled by top-of-the-line supply chain performance."

Gaida then recognized and led the applause for BLI’s five Founding Sponsors – Hospira, Kimberly-Clark Health Care, MedAssets, Owens & Minor and Premier Purchasing Partners – for their continuing generous support.

He also acknowledged and thanked a host of additional BLI sponsors and donors, as well as the leadership of three associations and professional groups in attendance – the Health Industry Group Purchasing Association (HIGPA), National Distribution & Contracting Inc. (NDC) and Strategic Marketplace Initiative (SMI).

New beginnings

BLI’s second annual Honoree Induction Dinner also marked the retirement of two Founding Board members, as well as the addition of a new Board member.

Laurence A. Dickson, retired corporate director of materials management at Sisters of Providence Health System, Seattle, WA, and Derwood B. Dunbar Jr., president and CEO, MAGNET Co-op, Mechanicsburg, PA, finished their founding terms after nearly three years of dedicated service to BLI.

Kowalski and Barlow praised each for their contributions, singling out their historical perspectives and references, as well as their participation in creating and developing BLI from the ground up, including the glass awards presented.

After graciously accepting his award, Dickson emphasized the need for BLI and its ongoing efforts to recognize and promote excellence in the profession. Dunbar, who was unable to attend the event, later reflected that "we who are still in the field are just honing what our predecessors began," because "they were the true visionaries in the various sectors of the field of supply chain management and are too often forgotten."

Following the recognition of Dickson and Dunbar, Kowalski and Barlow introduced the newest member of BLI’s Board of Directors, Vance B. Moore, president, Resource Optimization & Innovation, Sisters of Mercy Health System, Chesterfield, MO. Moore expressed his appreciation of and enthusiasm for the talent and history behind BLI and said he looked forward to helping the organization grow in the future.

About Bellwether League Inc.

Launched in late July 2007 by a group of influential veterans in the healthcare supply chain industry, Bellwether League Inc. seeks to identify and honor individuals who have demonstrated significant leadership in and influence on and contributions to the healthcare supply chain, including professionals from hospitals, non-acute healthcare providers, manufacturers and distributors of healthcare products, group purchasing organizations, consulting firms and educational institutions.

Bellwether League Inc. plans to recognize its third group of honorees in April 2010, reveal their names at the annual AHRMM conference in early August in Denver and induct them in Chicago in early October.

Bellwether League Inc. selects individuals that meet its criteria to be publicly recognized and recorded in print and online media for their contributions in advancing and improving all segments of the healthcare supply chain. The criteria include ethics, innovation, integrity, leadership, longevity, mentoring, reputation, speaking, teaching, writing and volunteering.

The Board of Directors of Bellwether League Inc. includes a veteran group of industry advocates who have volunteered their time and expertise to create and continually develop the organization and its ongoing educational activities. The Board includes:

• Jamie C. Kowalski (co-founder and chairman), vice president of business development, Owens & Minor Inc., Milwaukee, WI

• Rick Dana Barlow (co-founder and executive director), president, Wingfoot Media Inc., Schaumburg, IL

• Robert P. "Bud" Bowen (secretary), retired CEO, Amerinet Inc., St. Charles, MO

• Patrick E. Carroll Jr. (treasurer), president, Patrick E. Carroll & Associates, Cypress, CA

• James F. Dickow, director of supply chain management, facilities and operations consulting, Lerch Bates Inc., Mequon, WI

• John B. Gaida, senior vice president of supply chain management, Texas Health Resources, Arlington, TX

• Thomas W. Hughes, executive director, Strategic Marketplace Initiative, Scituate, MA

• Vance B. Moore, president, Resource Optimization & Innovation, Sisters of Mercy Health System, Chesterfield, MO

• Richard A. Perrin, president and CEO, AdvanTech Inc., Annapolis, MD

For more information, to become a corporate or individual sponsor or to nominate honoree candidates visit Bellwether League Inc.’s Web site at www.bellwetherleague.org. Additional photos available on request and online.