SMI members explore surviving and thriving in uncertain
times
by Dennis Orthman, senior director, SMI
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Carol Stone (far right) of C.R. Bard Inc. moderated a
panel with (far left to right), Andrew Van Ostrand of HIDA, John Tara of
Pfizer, Kevin Stout of the Medical Device Supply Chain Council, Deborah
Petretich Templeton of Geisinger Health System and Keith Lohkamp of
Lawson |
The SMI
Spring 2010 Forum, recently held in Dallas, featured an interactive agenda
that explored not only the economy and healthcare reform’s potential impact
on the healthcare supply chain, but also focused on what supply chain
professionals can do to survive and thrive in this current, uncertain
environment.
The SMI Forum, always an action-packed two day event, brings
together members of the Strategic Marketplace Initiative, an industry
collaboration of healthcare supply chain leaders focused on improving the
industry. The Spring 2010 Forum included expert presentations, interactive
panel discussions, and multiple breakout sessions – all focused on improving
the industry’s supply chain. This Forum’s agenda was designed to start with
a high level view on the impact of the recession and the recent national
reform bill, then move quickly to explore reform’s impact from multiple
industry perspectives, and then "drill down" to address specifics about
supply chain strategies, tactics, and plans.
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Tim Randall |
Starting with the high level view, SMI’s Forum began with a
keynote presentation entitled "Future Strategy, Future Growth" featuring Tim
Randall of The Advisory Board Company, the highly respected Washington,
DC-based industry think tank. Randall’s presentation provided some clarity
on how both the economic recession and healthcare reform have affected the
industry’s present and might affect the future. Randall included a wealth of
detailed information collected by The Advisory Board Company, ranging from
the pre-recession drop in patient volumes, to methods that providers have
successfully used to stay financially sound, to the impact of the credit
crunch on hospital industry growth. Randall transitioned into the expected
impacts from the recent healthcare reform legislation, including the
emergence of accountable care organizations, increased digitization, and the
challenges to hospital profitability with more patients and less
reimbursement. SMI members then engaged Randall in an energetic question and
answer session. A general consensus emerged from the interaction, that while
difficult times and uncertainty are ahead, new opportunities are also on the
horizon with comparative effectiveness research, the medical home, and
creative reimbursement methods that could align stakeholders.
The work of the Forum’s opening high-level session was then
expanded upon by a panel discussion entitled "A 360° View of the
Implications of Healthcare Reform." The panel featured recognized industry
experts from across healthcare: Bob Haralson, MD, MBA – medical director,
DeRoyal Industries; Thomas Jeffers – vice president, government affairs,
Hill-Rom Company, Inc.; Dan Papadopoulos - principal, CCR Policy Group; Dean
Sanpei – assistant vice president, strategic planning & business
development, Intermountain Healthcare; and Bill Stout – network market head,
national provider contracting, Aetna. Expertly facilitated by Hussain Mooraj,
vice president of healthcare and life sciences for AMR Research/Gartner, the
panelists all spoke to both the benefits and challenges of reform and took
questions from SMI members. When asked how reimbursement changes and
incentives will eventually impact the healthcare system, Papadopoulos of the
CCR Policy Group in Washington, DC encouraged the SMI members to "follow the
money." Panelists were consistent in citing the benefits expected from
reform, including expanded coverage, a renewed focus on technology, and
efforts to increase transparency. Panelists also expressed common concerns
about new challenges, including the medical device tax, Medicaid
reimbursement cuts, and the overall effect on the financial stability of
many hospitals that are already experiencing negative margins.
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Lawton Burns |
Following the 360° View panel, the 100+ SMI members at the
Forum then engaged in the always popular luncheon "deeper dive discussion"
sessions. In these moderated luncheon sessions, SMI members exchanged
experiences, opinions, and real life success stories on specific healthcare
supply chain topics. Carlos Garcia of Korn/Ferry International moderated a
session focused on finding and retaining top talent in healthcare supply
chain. Lawton Robert Burns, Ph.D. of the Wharton School at the University of
Pennsylvania moderated a session on Emerging Trends in GPO Programs and
Services. Mooraj moderated a session on the uniqueness of the healthcare
supply chain. Three other sessions were moderated by SMI members, showcasing
successful adoptions of data standards and SMI Tools. Joe Dudas of Mayo
Clinic moderated a session on data standards adoption, using an innovative
game show format to engage participants. John Gaida of Texas Health
Resources along with George McNellage and Charlie Pavlich of Covidien
conducted a luncheon session on the use of SMI’s Measuring Effective
Relationships tool as part of a Strategic Supplier Partnership Program. Dan
McDow of Iowa Health was joined by Kimberly Cox of Bracco Diagnostics and
Denise Odenkirk of O&M Healthcare Logistics in moderating a session entitled
"Collaboration: Using Perfect Order to Discover Supply Chain Improvements."
SMI’s administrative director, Teri Gallagher, coordinator of the Forum,
reported, "As in the past, each luncheon session received high ratings.
SMI members really enjoy the opportunities to informally deliberate over hot
industry topics, share their own un-filtered thoughts, and discuss various
strategies and tactics."
Following the luncheon sessions, Dr. Burns delivered a
general session presentation on comparative effectiveness research (CER).
Burns emphasized that this is another US effort to "tackle the iron triangle
of healthcare – trying to balance cost, access, and quality." CER is not
easy, Burns said, but it does have the potential to promote more
evidence-based medicine practices and value-based purchasing decisions. The
potential impact of CER on suppliers and providers was a key topic that led
to a lively question and answer session before SMI members started late
afternoon breakout sessions on SMI Initiatives addressing product recall
management, creating value alignment between trading partners, and exploring
the differences between healthcare’s supply chain and other industries’
supply chains.
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(Left to right) Bill Stout of Aetna, Dean Sanpei of
Intermountain Healthcare, Dan Papadopoulos of CCR Policy Group, Thomas
Jeffers of Hill-Rom, Bob Haralson of DeRoyal Industries and
Hussain Mooraj of AMR Research/Gartner |
The Forum’s final day featured an interactive panel
discussion of recognized supply chain experts who addressed specifics about
what they see as immediate obstacles and opportunities for surviving in
today’s economic and reform environment. Moderated by Carol Stone of C.R.
Bard Inc., the panel featured Andrew Van Ostrand of HIDA, Deborah Petretich
Templeton of Geisinger Health System, John Tara of Pfizer, Keith Lohkamp of
Lawson, and Kevin Stout of the Medical Device Supply Chain Council.
Panelists were unanimous in identifying the GS1 data standards as an
immediate opportunity for supply chain improvement. Templeton of Geisinger
encouraged all attendees to adopt data standards as a means to improve
transactional efficiency and "help put the compare in comparative
effectiveness."
Member feedback and evaluations on the SMI Forum were
extremely positive, with high ratings given for content and interaction. A
first-time SMI Forum attendee, Charlie Miceli, vice president of supply
chain for Fletcher Allen Healthcare, enjoyed his experience and remarked, "SMI
has the right people in the room with a singular focus on improving the
supply chain. That’s powerful!"