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Copyright © 2012 |
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INSIDE THE CURRENT ISSUE |
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Operating Room |
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Developing a culture of safety in the surgical suite by Susan Cantrell, ELS
W e are so fortunate to live in an era where surgical suites exist. They are lifesavers, literally; yet, there is the potential for so many things to go so very wrong in the surgical suite. Studies show the majority of adverse events are surgical-related. What’s needed is the "culture of safety" that we hear so much about, particularly since the 1999 Institute of Medicine report "To Err Is Human: Building a Safer Health System," which estimated there are up to 98,000 deaths due to medical errors annually.Culture of safety Culture of safety focuses less on blaming individuals and more on understanding what makes conditions ripe for adverse events and how those findings can be used to improve the situation in a facility by changing processes, promoting cross-disciplinary participation, and motivating healthcare organizations to adopt new safety practices. Linda Groah, RN, MSN, CNOR, NEA-BC, FAAN, executive director and CEO, Association of periOperative Registered Nurses (AORN), Denver, CO, explained what culture of safety means for the surgical suite. "A culture of safety provides an atmosphere where the perioperative team members can openly discuss errors and identify areas for process or system improvements without fear of reprisal. The organization has a commitment to safety, and it is articulated at all levels of the organization. Resources are allocated and incentives or rewards that promote a healthy patient-safety culture are communicated to the staff. Safety is valued as a top priority, even at the expense of productivity. Errors and mistakes are evaluated in a manner that contributing factors are reviewed first, and then accountability is established and appropriate actions are taken." "AORN annually publishes Perioperative Standards and Recommended Practices, which can serve as guidelines in establishing department policy and procedures that will provide a safe culture for patient care," noted Groah. "In addition, there is a CD with a template that allows facilities to customize a policy or procedure, thus eliminating the time-consuming task of creating a document for the facility. We also partner with Advanced Practice Strategies to provide the ‘OR Safety Series,’ education on high-risk issues that occur in operating rooms."
Something as simple as a checklist can make the difference between an operation that turns out well and one that turns out tragically. Groah continued: "Utilization of critical-event checklists, such as the Comprehensive Surgical Checklist developed by AORN that includes the World Health Organization (WHO) and the Joint Commission requirements can be utilized to prevent wrong-side, wrong-site, wrong-patient surgery." Groah also commented on how processes, products, equipment, and technology play a part in creating a safe environment for patients. "Teams that include materials managers, sterile-processing managers, surgeons, anesthesia providers, nurses, surgical technologists, biomedical engineers, and infection preventionists are being utilized to select products and equipment for use in the perioperative areas. Focuses of the selection process include the safe use of the equipment and the education of members of the staff prior to implementation in the clinical setting. Technology is very important in the care of the surgical patient, but it must always be accompanied by establishing clinical competencies and then educating and training the clinician to meet the competencies prior to implementation in the clinical environment." Industry’s role in patient safety Industry has answered the need for a culture of safety in the surgical suite with a variety of products and devices to meet a variety of potential situations and problems. Healthcare Purchasing News (HPN) asked vendors what their companies are doing to make the surgical suite a safer place. The time to ensure safety in the surgical suite begins well before the cut. The motto at Sandel Medical Industries, LLC, Chatsworth, CA, is "Safety Means Never Having to Say You’re Sorry," and their products help to ensure just that. They have a very simple system that can be very effective in preventing medical error in the surgical suite. Lucy B. Reday, product manager, described how their TIME OUT products work for safety in the surgical suite. "Sandel Medical’s TIME OUT products help healthcare facilities enforce compliance with visual reminders to take the required ‘time out,’ as required by the Joint Commission, and support WHO’s ‘Surgical Safety Checklist.’ The bright orange safety color makes TIME OUT products difficult to ignore on the sterile field."
Reday explained further how use of the TIME OUT products are advantageous in the areas of cost, ease of use, and use of time. "Any time you can prevent avoidable medical errors it saves the hospital thousands of dollars in lawsuits, settlement cost, additional medical treatment costs, Occupational Safety and Health Administration (OSHA) fines, and the impact on the workforce. Sandel Medical Industries recognizes the need to help healthcare facilities by providing easy-to-use, economical products. The TIME OUT products can be purchased economically, some for less than $1 each, and can also be purchased to be included in the facility procedural kits, which save time and money. The Correct Medication Labeling System includes preprinted labels, which help to reduce set-up time and help to eliminate the potential of illegible writing. Our proprietary, unique ID flags make our medication labels more visible to the entire surgical team, therefore helping to avoid medication errors. Our 4-in-1 Marker eliminates the need for two markers on the sterile field; one side is used for marking labels, the other side for marking skin. Our Petite Skin or Permanent markers are smaller in size. Either markers help reduce cost and waste."
"Medline is the exclusive distributor for the SmartWand-DTX and SmartSponge System, the only FDA-cleared systems using radio-frequency identification (RFID) to both count and locate surgical sponges," said Marks. "The systems, created by ClearCount Medical Solutions (Pittsburgh, PA), use a technology featuring chip-embedded sponges to count and locate sponges during surgery. Retained surgical sponges can hurt and even kill affected patients and cost hospitals an average of $63,000 in follow-up operation expenses, according to Federal Register and Medicare statistics, per incident, not including legal fees and potentially large settlements. Human counting error is the most common cause of unaccounted-for sponges being left behind." Marks explained further how the SmartSponge and SmartWand work. "The process is a little like finding a coin on the beach with a metal detector but much more high-tech and precise. Each sponge has its own ID number coded in its RFID tag. The SmartSponge System can read and record the unique ID number of each sponge as it comes out of its packaging in the OR, as it is used in the patient, and as it is removed and disposed of. Both the SmartSponge and SmartWand-DTX count multiple sponges and read through blood and tissue, and they can locate a missing tagged sponge using radio waves to signal the RFID tag to identify itself. Both systems also use the same RFID-tagged consumables, providing hospitals, for the first time, with a choice of devices to best address the unique conditions of each OR."
Surgeries usually involve catheters. Catheters are associated with bloodstream infections (BSIs). BSIs can be devastating, even lethal, to the patient’s health and doesn’t help the hospital’s pocketbook any either. John P. O’Malley, Baxter spokesman, Baxter, Deerfield, IL, talked to HPN about a device they have that can help prevent BSI. "Healthcare-associated BSIs can be both costly and life-threatening. Baxter’s V-Link Luer-activated device (LAD) with VitalShield protective coating is an antimicrobial needleless intravenous (IV) connector that has been shown to kill at least 99.99% of 6 common pathogens known to cause catheter-related (CR) BSIs, including the highly treatment-resistant bacteria methicillin-resistant Staphylococcus aureus, vancomycin-resistant Enterococcus faecalis (VRE), Escherichia coli, Staphylococcus epidermidis, Pseudomonas aeruginosa, and Enterobacter cloacae. V-Link is coated on both inner and outer surfaces with a proprietary silver-based antimicrobial technology, which is key to its helping to prevent contamination and growth of some pathogens within the device. It is a key addition to a broad line of needleless IV-access products and is based on a well-known design with a flat, swabable surface, translucent housing, and double-seal protection." Laura Kehler, RN, BSN, MS, CIC, infection prevention coordinator, Garden City (MI) Hospital, related her facility’s experience with Baxter’s V-Link LAD with VitalShield: "Garden City Hospital, a 325-bed community hospital outside Detroit, Michigan, launched an effort to reduce all peripheral and central catheter-associated BSIs to a target rate of zero by developing and implementing its ‘Infection Prevention Bloodstream Initiative,’ a customized bundle approach of which V-Link was one element. During a baseline period, September 2007 to May 2008, Baxter’s Clearlink IV connector was used on all peripheral and centrally placed IV catheters throughout its facility. During this baseline period, the hospital saw 18 BSIs per 37,860 patient-days, yielding a rate of 0.047 per 100 patient-days. During the evaluation period, September 2008 to May 2009, Baxter’s V-Link device replaced Clearlink as the intravenous connector as part of the bundled approach. BSI rates decreased to 0.019 per 100 patient-days, or 7 BSIs per 32,295 patient-days, during the evaluation period. BSI rate reduction was roughly 60% and resulted in cost avoidance of $365,511 for the hospital. Since May 2009, Garden City’s BSI rate has dropped even further to 0.011 per 100 patient-days."
John Schultz, MD, anesthesiologist at Duke University Medical Center, has had a good experience with InVision-Plus at his facility. "Open ports and uncapped stopcocks have been documented risks to our patients. The InVision-Plus provides a ‘closed’ intravenous system for open ports or stopcocks. These IV connectors can be added to existing systems or be permanently fused. The InVision-Plus, I believe, significantly promotes compliance with Centers for Disease Control and Prevention guidelines in regard to ‘capping stopcocks at all times’."
Another plus, noted Ryan, is costs saved. "Hospitals, home infusion, and long-term–care facilities across the country that have implemented the InVision-Plus system have found it to be a significant cost savings for their institutions by reducing CR-BSI and thrombotic occlusions." Another company offering needle-free IV connectors designed to help reduce CR-BSI is Medegen, recently acquired by CareFusion (San Diego, CA). Medegen’s MaxPlus Clear is a clear positive displacement connector engineered to assist facilities in enhancing the clinical best practices of priming, swabbing and flushing due to its unique design. The clear housing provides visual confirmation of priming and flushing of the device, while the smooth top makes disinfection easier. Positive displacement helps prevent reflux of blood into the catheter at disconnect reducing the occurrence of catheter occlusions. Medegen’s MaxGuard has all the same features as the MaxPlus Clear with the addition of antimicrobial technology to provide an extra level of protection for those patients who need it most. The antimicrobial guards against the most common pathogens known to cause CR-BSI. Laboratory testing demonstrated greater than 99.999% reduction on six leading pathogens known to cause bloodstream infections. While medication errors continue to be an important patient safety concern, technology presents a number of attractive opportunities to reduce the incidence of error. For example, the DoseEdge Pharmacy Workflow Management System from Baxa Corp., Englewood, CO, has been upgraded with new features that extend DoseEdge capabilities to include mobile dose tracking, more pharmacist verification options and enhanced dose status monitoring.
Sometimes when patients leave the OR, they will not be able to feed themselves orally and so will require a feeding tube. Carol Siegel, MS, RD, LDN, head of medical affairs, Nestlé Nutrition, Florham Park, NJ, talked to HPN about medical error related to tube feeding and what Nestlé Nutrition is doing about it. "In April 2006, the Joint Commission issued a Sentinel Event Alert raising awareness of the issue of tubing misconnections. One of the errors highlighted in this alert was the misconnection of enteral tubing (tube feeding) to an IV port. At the time, all closed tube-feeding systems (prefilled tube-feeding containers) included a universal port that was able to accept an enteral spike set or an IV spike set, as they have a similar design. If a nurse pulls the wrong set, spikes the tube-feeding container with an IV set, and connects it to an IV port, this poses a serious patient-safety risk, which often is fatal." "As a result, leading healthcare organizations, ie, the Joint Commission, ECRI Institute, and the Institute for Safe Medication Practices, urged manufacturers to redesign their products to reduce the risk of dangerous tubing misconnections. In response, Nestlé HealthCare Nutrition eliminated the universal port from all their closed-system tube-feeding products and introduced SpikeRight, an enteral-specific port that accepts a specially designed spike set to help reduce the risk of tubing misconnections."
Siegel noted that the savings related to SpikeRight is because it reduces the risk of a potentially harmful tubing misconnection and subsequent consequences. "A tubing misconnection can lead to tragic consequences for patients and significant costs for a hospital in patient care and liability. The cost:benefit ratio of this adapted feeding port can be financially monumental to an institution. The potential benefit to patients and families is enormous. In addition, closed tube-feeding systems have been shown to decrease nursing time, decrease the risk of touch contamination, and decrease waste related to longer hang times." Ensuring safety The surgical suite definitely can save lives, but it has the potential to take lives, too. No one wants that to happen. Healthcare workers want to do what’s best for their patients. Industry wants to help healthcare workers make it possible to care for their patients in the most fitting and efficient manner. Working together, they can help to ensure that the surgical suite is a safe place for patients.
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