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Copyright © 2012 |
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INSIDE THE CURRENT ISSUE |
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Infection Prevention |
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Hand-hygiene compliance ... there’s the rub by Susan Cantrell, ELS
L ook at your hands. Really. Look at your hands now. Do you think they are clean? They may look clean, but there’s a lot on our hands we can’t see. If these things were spelled out in ink, you might see diarrhea, vomiting, cold virus, flu, methicillin-resistant Staphylococcus aureus (MRSA), vancomycin-resistant Enterococcus (VRE), Clostridium difficile, and much more (see the World Health Organization promotional video "SAVE LIVES: Clean Your Hands," http://www.who.int/gpsc/5may/video/en/). Your hands can make you sick. If you’re a healthcare worker, in particular, they can make others sick, too, maybe even sick to death. Without even lifting a finger against anyone, hands can be lethal weapons. This is especially true in a healthcare setting, where we think of hands more as life savers rather than life takers. We’ve understood the importance of hand hygiene since 1847, when Ignaz Philipp Semmelweis discovered the connection between handwashing and reduction of puerperal (childbed) fever. No one disputes its importance; yet compliance, or rather noncompliance, with hand hygiene remains a huge issue among healthcare workers (HCWs) 163 years down the healthcare road. What’s the big deal? The reasons for noncompliance are valid, but that doesn’t make noncompliance excusable. Conscientious compliance to hand hygiene can lead to painful, damaged skin. Dry, cracked, scaly skin is more susceptible to colonization by pathogens. Some HCWs clean their hands between 30 and 100 times per shift. That’s a lot of wear and tear on skin and a chunk of time out of a workday. Sometimes facilities are not convenient when they are needed. Sometimes staff just don’t like the product and won’t accept it, perhaps because it takes too long to dry or because it has a strong fragrance or because it feels like it leaves a coating on the hand. In the Centers for Disease Control and Prevention’s "Guideline for Hand Hygiene in Health-Care Settings: Recommendations of the Healthcare Infection Control Practices Advisory Committee and the HICPAC/SHEA/APIC/IDSA Hand Hygiene Task Force"1 it states: "In certain surveys, approximately 25% of nurses report symptoms or signs of dermatitis involving their hands, and as many as 85% give a history of having skin problems (249). Frequent and repeated use of hand-hygiene products, particularly soaps and other detergents, is a primary cause of chronic irritant contact dermatitis among HCWs (250)." Clearly, skin irritation is a major reason for noncompliance of hand hygiene; yet, conscientious compliance to hand hygiene can lead to painful, damaged skin. What can HCWs do to break this cycle and to improve and maintain hand health, making it more likely they’ll be compliant?
Another factor that could make a hand-hygiene product more palatable is a reduction in the time it takes out of a busy HCW’s day to use it. The CDC’s guideline stated: "The time required for traditional handwashing may render full adherence to previous guidelines unrealistic (11,12,318)... One study conducted in an intensive-care unit demonstrated that it took nurses an average of 62 seconds to leave a patient’s bedside, walk to a sink, wash their hands, and return to patient care (318). In contrast, an estimated one fourth as much time is required when using alcohol-based hand rub placed at each patient’s bedside." No doubt about it, alcohol-based products are less time-consuming to use.
The CDC’s Hand Hygiene Guidelines Fact Sheet (www.cdc.gov/media/pressrel/ Alcohol rub or handwash with soap? The CDC guideline noted: "... using alcohol-based hand rubs may be a better option than traditional handwashing with plain soap and water or antiseptic handwash, because they not only require less time (166,318) but act faster (1) and irritate hands less often (1,67,96,98,166)." Whereas alcohol-based products are recommended in most instances, handwashing with soap is absolutely necessary if the hands are visibly soiled. Detergents are hard on skin, so thoughtful care is needed when selecting soap. Georgia-Pacific Professional offers a touchless system, said Amy White, market development manager, healthcare segment. Georgia-Pacific’s enMotion Automated Touchless Soap and Sanitizer Dispenser "can be paired with a corresponding line of gentle soaps and sanitizer formulated with aloe and other conditioners to help protect against dry skin typically associated with frequent handwashing. Each product comes in a hygienic closed system to minimize the risk of bacterial growth." The three product types for use in the enMotion Automated Touchless Soap Dispenser are fragrance-free and dye-free enMotion Gentle Foam Soap with Moisturizers; fragrance-free and dye-free enMotion Antimicrobial Foam Soap with Moisturizers; and fragrance-free enMotion Foam Hand Sanitizer with Moisturizers. The foaming sanitizer kills germs on contact and contains aloe and moisturizers to help soothe dry skin." Kimberly-Clark Professional also offers a touchless soap dispensing system that helps to prevent cross-contamination. Beth Karnuta, skin care category manager, described the system: "The Electronic Cassette Skin Care System with Kleenex-brand Luxury Foam Moisturizing Instant Hand Sanitizer is reliable, easy to use, and hygienic. The system helps reduce cross-contamination and the spread of germs via touchless dispensing and a sealed soap system that prevents contamination of the soap itself by bacteria, a problem associated with 25% of unsealed bulk soap systems." Lotions, emollients prevent and repair damage
When alcohol-based hand-rub products first arrived on the scene, the common complaint was that they were hard on the skin. Studies now show hand rubbing with alcohol-based products to be less damaging to skin. That’s because great strides have been made in the skin friendliness of alcohol-based products. The CDC recommends using alcohol-based hand rubs that contain emollients: "Several recent prospective, randomized trials have demonstrated that alcohol-based hand rubs containing emollients were better tolerated by HCWs than washing hands with nonantimicrobial soaps or antimicrobial soaps (96,98,166)." Ecolab is one company that offers an emollient-containing alcohol-based hand rub. Littau noted: "Hand sanitizers are an excellent alternative to traditional hand washing. Ecolab’s Quik-Care Waterless Antimicrobial Foaming Hand Rub is formulated with emollients and humectants to help moisturize and repair skin. In addition to hand sanitizer, regular use of lotion is important to maintain skin health. Endure Revitalizing Skin Lotion is chlorhexidine gluconate-compatible and does not compromise the antimicrobial efficacy of Ecolab’s hand-hygiene products or the barrier properties of latex and nonlatex gloves." Karnuta, Kimberly-Clark Professional, added: "Alcohol-based hand sanitizers containing emollients may cause less skin irritation and dryness than commonly used detergents and are tolerated better by healthcare personnel than washing hands with nonantimicrobial soaps or antimicrobial soaps. The Electronic Cassette Skin Care System from Kimberly-Clark Professional is available with a complete line of skin cleansers, including two Kleenex-brand moisturizing instant hand sanitizers, a luxury foam formulation, and a gel. These moisturizing instant hand sanitizers are formulated to prevent dry skin while providing fast, broad-spectrum microbial reduction on the skin. Kleenex-brand moisturizing instant hand sanitizers provide even more hand-softening, leading to more frequent handwashing within a facility." Taking the gloves off Detergents and alcohol can be tough on hands, but shear forces associated with constantly donning and removing gloves can irritate the skin and compromise its integrity. Cardinal Health has developed a line of medical gloves with an interior coating that makes them easier to don and that moisturize the skin while worn. Linda McNeilly, director, marketing and product management, explained: "Cardinal Health has developed a line of medical gloves that feature a proprietary emollient coating called Neu-Thera. The coating was designed for, and tested by, healthcare professionals. The ingredients of the Neu-Thera emollient coating include glycerin, provitamin B5, and gluconolactone. The ingredients were chosen for their ability to protect hands from moisture loss, to restore smooth texture and healthy condition of hands, to moisturize skin for deep-down relief, and to soothe dry, flaky skin. The longer and more often the glove with Neu-Thera emollient coating is worn the better for the wearer. The coating also allows for easy glove donnability in both dry and damp conditions." McNeilly cited a study in support of emollient-impregnated gloves: "In a trial at the Virginia Commonwealth University School of Medicine, the effectiveness of universal gloving with an emollient-impregnated glove in promoting skin health and preventing the transmission of multidrug-resistant organisms was studied. The multiphase trial showed that the rate of HCWs’ hand-hygiene compliance and hand-skin health improved, that there was a trend toward reduced hand multidrug-resistant–organism contamination, and that emollient-impregnated gloves were well received by the study subjects".2 Make it convenient
Charlie Kilfoyle, senior product manager, STERIS Corporation, commented: "In fast-paced healthcare environments, requiring people to go out of their way to clean their hands inhibits hand-hygiene compliance. Making hand-hygiene products, particularly waterless sanitizers, readily available helps overcome this challenge. It also helps create awareness, since the dispensers themselves act as additional reminders." Elizabeth Kalister, product manager, STERIS Corporation, added: "One of our newest hand-hygiene support products is a dispenser, the OmniFoam Dispenser. It was developed in response to specific customer needs for a sleek, fast-dispensing design that can be accessed from any direction." Littau, Ecolab, noted that the World Health Organization, in 2009, "identified hand-hygiene dispenser placement at the point of patient care as an area of emphasis in their guidelines on increasing hand-hygiene compliance. Ecolab’s FlexMount dispenser is designed to affix to bedrails and IV poles, placing hand-hygiene products at the point of care, giving HCWs optimal product accessibility and allowing for convenient and efficient hand-hygiene performance. A recent study3 sought to measure whether using the FlexMount dispenser increased compliance in a hospital setting. The study first determined the current rate of sanitizer use and then measured consumption after placing the FlexMount dispenser. The study found that placing point-of-care dispensers in test units within the hospital increased product consumption by 36% and ultimately improved hand-hygiene compliance." Ask for scientific evidence No matter the product you choose to use, make absolutely certain you know the scientific evidence behind claims of efficacy. This is information the manufacturer should have readily available and should be happy to provide. Kilfoyle, STERIS Corporation, noted: "It’s very important to provide highly effective products that staff can use 60 or more times a day without damaging their skin. However, it’s important to request laboratory data from the supplier that factually proves a product’s efficacy and mildness." Monitoring compliance
Andrew Sahud, MD, infectious disease physician and chairman, infection prevention, Allegheny General Hospital, Pittsburgh, PA, described a device he invented for monitoring of HCWs’ handwashing practices, the Semmelweis Hand Hygienometer: "Healthcare providers wear the small pager-like device, which records signals from triggers placed in patient rooms and within soap and hand-sanitizer dispensers. The reader captures the signal indicating each room entry by a healthcare provider and registers associated dispensing events, before and after the patient encounter. The information is stored in the device and can subsequently be uploaded into a database. Cumulative data can be evaluated and compared to group compliance rates. The user ‘owns’ his or her data and can check their compliance at any time. The data is captured 24 hours a day as opposed to intermittent scheduled intervals of observation." "The device reduces the problems associated with the Hawthorne effect and eliminates the expense of paying individuals to perform direct observation. This system captures significantly more data than direct observation in a short time period." Sahud continued: "Our pilot study evaluated the merits of the device in capturing room entries and dispensing events as surrogate markers for hand hygiene. In subsequent studies, we hope to show that such monitoring and feedback will support higher rates of hand hygiene. Many previous studies have shown that improved hand-hygiene compliance lowers the rate of HAIs and that improving compliance requires a multimodal approach for assessing rates and providing feedback." Importance of hand-hygiene and hand-care education
Kalister added: "We recently conducted a survey of primarily infection preventionists, asking ‘If you could have supplier-supported education related to hand hygiene, what type would you prefer?’ The majority of respondents chose in-services. STERIS professionals are available to come in and do in-services with staff, and we also have accredited courses available that provide CEU hours." Go to http://www.steris.com/support/education/index.cfm. Kilfoyle continued: "STERIS offers a full array of hand-hygiene compliance tools, including awareness and education materials and product-placement audits. STERIS was also the first to introduce a web-based hand-hygiene–measurement program that offers easily accessible and impactful user data." STERIS recently renamed and expanded its hand hygiene compliance offering. The new ComplyTrack Hand Hygiene Compliance Platform includes two programs – the AccuTrack Hand Hygiene Compliance Program (formerly Partners in Your Care) that tracks and provides detailed reports on hand hygiene product consumption, and a new, more automated program that tracks a second type of hand hygiene data. The new FasTrack Hand Hygiene Compliance Program is a user-friendly, automated tool that tracks and provides reports on hand hygiene product purchasing. With a one-step command from the user, this program collects purchase-based data and generates monthly reports automatically. Trends for both hand sanitizers and handwashing products can be displayed in graph format, and the product mix by percentage can also be illustrated. Infection preventionists can use the information to get trend data on their hospitals hand hygiene performance and can export the data for their own customized use. Stephanne Hale, senior clinical manager, Novation, believes the education connection is paramount. "The connection here is of critical importance and should be addressed in tandem. Because hospital-acquired infections (HAIs) are a significant cause of mortality and morbidity, resulting in more than 100,000 deaths annually and costing in excess of $25 billion in direct healthcare costs, hand hygiene is not an option. However, compliance seems to remain low; in fact, some studies report compliance as low as 40%. Because hand hygiene is imperative to decreasing the spread of HAIs and skin irritation can be a barrier to hand hygiene, a multifaceted approach to educating the healthcare professional is warranted to inform HCWs of the negative impact of hand-hygiene noncompliance, to advocate for proper hand-hygiene practices, and to educate HCWs on hand health and the products that are available on the market today. Novation has educational tools and resources available for members to assist not only with hand-hygiene practices but those that assist in the prevention of HAIs. The Hand Hygiene Clinical Resource Guide, HAI Encounter, and CMS Solutions set are a few and are located on the Marketplace website."
"Hand-hygiene education for HCWs, patients, and visitors plays a critical role in the prevention of infection," said Littau. "Ecolab offers a multifaceted educational approach to increase hand-hygiene awareness. In-service programs train hospital staff on proper handwashing, and public awareness kits, wall cards, and educational signage keep hand hygiene front-of-mind for patients, visitors, and staff. Ecolab’s ‘It’s Ok to Ask’ campaign encourages patients to be active in their own care and sends the message that proper hand hygiene is everyone’s responsibility." Mark Semmelmayer, communications manager, described Kimberly-Clark Health Care’s educational offerings: "One thousand four hundred-eighty healthcare facilities have experienced Kimberly-Clark’s cross-country ‘Not on My Watch’ bus tour since 2008. We’ve learned about the importance of education in staff empowerment and patient safety: Education makes staff feel empowered. According to a survey of the HAI Education Bus (a mobile classroom that brings accredited CE and CME education on HAI to your door) participants, 99% agreed that event-driven education made them feel more empowered to prevent HAIs; 97% felt that education would help them perform their job better. In-facility events and communication help awareness and effort. Ninety-four percent of hospital staff felt that organized educational events reinforced their hospital’s leadership position in patient-staff protection. As a result, the staff felt better about their hospital. C-suite commitment to patient safety is critical. The support of hospital executives sends a powerful message to the staff and helps further create a culture focused on education." Karnuta added: "Kimberly-Clark Professional has a wealth of resources and links to organizations on its website about hand hygiene and hand-hygiene compliance. Visit www.kcprofessional.com." "Hand hygiene is the simplest and the most cost-effective way to reduce HAIs," pointed out McNeilly, Cardinal Health. "Improved adherence to hand-hygiene practices and multidisciplinary approaches to skin wellness may have a significant impact on patient outcomes and occupational health. Maintenance of intact, healthy skin reduces the risk of transmission of pathogenic organisms and the risk of occupational-related skin disease. Understanding the key components of an effective hand-care plan and implementing a therapeutic regime are fundamental components of any patient and employee safety program. Cardinal Health offers a wide range of programs, articles, and education to support these programs." "In May, Novation participated in WHO’s ‘Save Lives: Clean Your Hands’
campaign," said Hale. "The initial launch was in May 2009 and was supported
by more than 5,000 hospitals and other healthcare organizations. This year,
the goal was to double the commitment to 10,000 participants. The campaign’s
goal was to promote improved hand hygiene to reduce HAIs and to demonstrate
healthcare organizations’ commitment to improving hand-hygiene practices.
Although Novation is not a direct patient-care organization, we are the
nation’s largest group purchasing organization. Our goal was to support our
members’ efforts in improving hand-hygiene practices as well as their
infection control and prevention initiatives." References 1. Centers for Disease Control and Prevention. Guideline for hand hygiene in health-care settings: recommendations of the Healthcare Infection Control Practices Advisory Committee and the HICPAC/SHEA/APIC/IDSA Hand Hygiene Task Force. MMWR 2002;51(RR-16):[inclusive page numbers]. 2. Bearman G, Rosato AE, Duane TM, Elam K, Sanogo K, Haner C, et al. Trial of universal gloving with emollient-impregnated gloves to promote skin health and prevent the transmission of multidrug-resistant organisms in a surgical intensive care unit." Infect Control Hosp Epidemiol 2010;31:491-497. Abstract. 3. Ventrucci C, White B. Study conducted November 4, 2009, through February 11, 2009, at Regions Hospital in St. Paul, MN. Presented at the 2010 APIC Annual Conference.
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