Here are five primary cost saving tips for endoscopes that every facility
should know.
Routine maintenance is extremely important to
catch those minor repairs before they become very expensive major endocsope
refurbishments. To use an analogy, much like our cars, most people change
engine oil every 3,500 miles to prevent damage. Using this same approach
with preventive maintenance for your endoscopes, big dollars will be saved
in the long run.
Constantly auditing your reprocessing methods and
personnel is key. Over 50 percent of endoscope failures can be directly
linked to the cleaning process. Improving and perfecting these practices can
only help to reduce this percentage. Thoroughly rinsing the endoscope before
placing into a scope washer is an example of a simple, yet proactive measure
to reduce chemical damage.
Hold your current repair vendors feet to the fire.
Providing CEU credits, educational programs, care and handling
recommendations, and hands on training are a must. Repair vendors need to be
more like "service partners." Allow your vendor to provide the expertise
needed to implement cost saving ideas and programs at no charge to the
facility in lieu of consultants.
Don’t be afraid to challenge the original
equipment manufacturers (OEMs) when they attempt to void warranties just
because you utilized other repair options. This is a strong-arm tactic to
charge you more. Most independent service organizations (ISOs) employ
technicians originally trained by the OEM.
Avoid popular OEM "repair/exchange" programs. While
providing excellent options for reducing down time, unfortunately these
programs do carry premium charges. When it comes to cost savings, these
programs don’t fit the bill.
Jim Rygiel is scope repair manager, Spectrum Surgical Instruments Corp.
Revealing endoscope repair
secrets
Repairing, let alone cosmetically
maintaining, your organization’s endoscopic devices requires accurate
decision making as well as precision service.
Healthcare Purchasing News asked experts
from Integrated Medical Systems International Inc., Karl Storz Endoscopy
Inc. and Spectrum Surgical Instruments Corp., to share some maintenance and
repair insights to assist in keeping your endoscopic products in use for a
long time. Following is what they recommended.
Hospital personnel often don’t have the
capacity to "look under the hood" of their recently serviced endoscopes. So
how can you ensure the quality of work performed inside the scope? Here are
a few pointers:
Your service provider’s representative should assist you with inspecting
your newly repaired scope. The work that was performed, and the reason
repair was required, should be clearly explained. In addition, your
representative should offer preventive steps you can take to decrease the
frequency and severity of future problems.
Angulation – A flexible scope should angulate according to the
manufacturer’s performance standards, with allowable tolerances.
Angulation knobs should be free of play with working free engage systems.
Check for tightness of knobs while scope is coiled and knobs turned.
Internal Working Channels – Channels can be tested by passing a correctly
sized cleaning brush through the biopsy channel and suction channel, brush
should pass smoothly through with no restrictions or resistance.
Illumination – Project light through the light prong to observe and test
the amount of light dispersed by light guide lenses in distal tip. Reverse
process to observe light output in light prong.
Air/Water Function – While attached to light source and processor, test
both the air and water functions of your flexible scope. Place tip of
scope into water, enact air by placing finger on air/water button to cover
hole, and air should blow out of the tip of scope creating bubbles. Take
tip of scope out of water, fully depress air/water button, and water
should project across the objective lens of scope.
Image – When internal components are replaced within the scope’s insertion
tube, it is vital these components are aligned properly for full
functionality and to reduce friction and interference. The image of the
scope can be affected by misalignment. To test, simply check image on
tower and gently coil scope’s insertion tube while monitoring image. Look
for flickering, color change, stains, missing pixels, shadows or a
complete blackout of image.
The most expensive damage to a flexible endoscope is caused by fluid
invasion. The good news is fluid invasion is also the most preventable
damage. A proper leak test process can help you dramatically reduce the
incidence of costly repairs resulting from fluid invasion.
What pricing program best fits your facility’s budget? Service agreements, capitated agreements, time-plus-materials? Every facility is different. Do
your homework and research to find the best program for you.
Proactive maintenance iInspections work. They provide insightful
information about your inventory, its current condition, and needed
maintenance. And now it’s a requirement to have these inspections
documented and available for review.
In-services, risk assessments, and validations are all critical processes
that should be scheduled regularly to raise awareness of existing and
potential issues affecting scope maintenance and repair.
Communication is key in addressing issues for a fast and effective
preventive solution. All parties involved should work together to create
streamlined processes.
Jonathan Hart is product
manager,
Integrated Medical Systems International Inc.
In reference to flexible endoscopes, five
areas are commonly overlooked. They focus on the endoscope’s distal tip and
extensive leak testing.
Damage to the c-cover, the little black cap that covers the distal end,
easily goes unnoticed because it does not necessarily affect functionality.
C-cover damage may occur during a procedure, during transport, or even in
storage due to impact from other devices or cabinet doors. Cracks,
scratches, or burns can harbor bio-burden because they are not easily
cleaned. They can also become sharp and injure the patient or staff.
Illumination and objective lenses are the
glass lenses at the end of the light bundles and image bundle (fiberscopes)
or CCD chip (videoscopes). These lenses are easily cracked or chipped when
the distal end is dropped or crushed during transport or storage. As with
the c-cover, damage to these lenses may not necessarily affect the scope’s
functionality. But it can make the tip of the scope sharp or allow moisture
to enter the scope, causing more extensive and expensive damage.
During a wet leak test, a videoscope’s
electrical connector is often left out of the sink to minimize risk of fluid
invasion. To thoroughly sterilize or disinfect the scope, however, it must
be fully submerged. Before every wet leak test, the integrity of the seal
between the endoscope and the water resistant cap must be inspected.
During a leak test, the angulation knobs
and control switches must also be completely submerged. But the inspection
should not stop there. Angulation knobs should be manipulated to identify
possible leaks between the knobs. The best way to perform this is to turn
each knob, one at a time, in each direction. The control switches should be
massaged in a circular motion to check for possible holes, both in the
button itself and in the seal between the control body and the switch.
By inspecting these five areas more closely
a hospital can increase patient safety and reduce the frequency of major
repairs.
Leticia Zirkle, is product manager,
Integrated Medical Systems International Inc.
Instrument inspection for form, fit and
function are all critical for a sterile processing and distribution
technician to consider when performing inspections. Generally, SPD
technicians do a good job of ensuring that the items are clean and in good
working order, but there are some common areas where a more thorough
inspection will pay big dividends in the operating room.
Any instruments that require assembly or
work with another accessory instrument should be assembled and disassembled
by the SPD technician to ensure proper fit and that the locking mechanisms
are working properly. For instance, bridges and sheaths for resection or
cysto should be assembled and disassembled.
For
bridges and sheaths, the two components should be assembled and an endoscope
inserted to ensure that the scope slides smoothly through the sheath. If the
scope requires any force to insert it then either the bridge/sheath or scope
are bent or dented and should be repaired before going into the set. Damaged
accessory instruments, like bridges/sheaths and optical forceps, can cause
damage to the endoscope.
Routine checks of reusable scissors and trocars for sharpness will help the hospital avoid the high cost of
disposable items. This must be done each time the set is sent for
reprocessing. If the surgeons find dull scissors or trocars in a set they
will likely want to change to disposable alternatives as they do not want to
waste time in the OR or compromise their patients’ safety by using an
instrument that is not in good working order. The use of Theraband scissors
test material to confirm sharpness and proper training by a qualified
technician can help SPD professionals learn the testing procedures.
Inspection of rigid endoscopes. Often we
see staff look through an endoscope across the room to see if the endoscope
is damaged. Rigid endoscopes are designed to be used from 2 centimeters to 5
centimeters from the target object. Looking through an endoscope across the
room will cause the SPD technician to miss many of the flaws caused by
damage or improper cleaning. The best way to inspect the endoscope after
decontamination is to do the following:
Clean the proximal and distal lenses
with isopropyl alcohol.
Inspect the proximal and distal lenses
with a magnifying lens to ensure that no film or bioburden is present.
Remove all light guide adaptors and
clean the light guide post with isopropyl alcohol.
Inspect the light fibers by pointing
the distal end of the endoscope toward an overhead room light and observe
the light guide post. Note that, due to the angle of view (0, 12.5, 30,
70, or 120), the endoscope will need to be angled so that the light hits
the distal end of the endoscope directly. The light guide post fibers
should present as bright and round. Black spots indicate broken light
fibers. Yellow spots indicate aged fibers or that a film has built up on
the distal end of the endoscope or over the light guide post as a result
of improper cleaning. Generally, for rigid endoscopes, if 20 percent or
more of the fibers are black or yellowed, the endoscope should be sent for
exchange or repair.
Inspect the image by looking at
typewritten letters at a distance of 2 centimeters to 5 centimeters. Be
sure to focus on the center of the image and also around the outside edge.
Look for any areas where the image is not sharp as this indicates damage
to the internal rod-lens system.
By following these simple steps with a
rigid endoscope, the SPD technician can be assured that the endoscope is
in proper working condition for the next surgery.
Lubrication is extremely important for
all moving parts on handheld surgical instruments. The proper lubricant
should be applied upon each inspection to help ensure proper function.
Karl Storz always recommends to our
customers that they send their damaged devices back to the OEM or an
authorized repair facility to ensure the quality and sterilization integrity
of the device. Upon receiving a repaired or exchanged endoscope back from
the OEM or an authorized repair facility, the device should be thoroughly
inspected for any possible damage that could have been incurred during
shipping. If the device was sent to a third party for repair, the customer
should have done their due diligence to ensure that the third party used
only manufacturer’s components in the repair process. If the third party
uses non-OEM parts then, the customer must do a much more thorough
inspection to determine if the endoscope meets the form and functions of an
original from the OEM.
We have witnessed fiberoptic flexible
endoscopes being returned to a customer by third parties where another OEM’s
flexible shaft was used in place of an original Karl Storz shaft. To the
untrained eye, this would appear acceptable; however, the shaft was
oversized and the working channel undersized for the model of endoscope. In
the OR, this prevented the anesthesiologists from inserting the shaft to the
point where it was needed for the placement of a double lumen tube.
We have also seen oversized threadwraps on
the distal end of flexible endoscopes, which could present a patient hazard.
Incorrect materials used on bending sections or other areas of a repaired
endoscope could compromise sterilization, according to ASP. For rigid
endoscopes, if the shaft was replaced, it should be compared to the length
of an original endoscope of the same model number. For cysto and
resectoscopes, a change in the length of the shaft by a third-party repair
can result in potential patient harm during resection procedures (for
example, arcing can occur if the endoscope is not of the proper length), or
it can cause OR delays if the equipment fails to function as intended by the
manufacturer.