urses and
other caregivers who manually lift and move patients often become patients
themselves. Unless given the right tools and best practice standards to handle
patients safely, healthcare workers are in serious risk of suffering
musculoskeletal injuries, chronic pain, absenteeism, financial hardship and
emotional distress.
According to an American Nurses Association (ANA)
survey, the problem is pervasive, with 42 percent of nurses reporting a
significant level of risk to their safety from lifting or repositioning
patients. More than 50 percent say they regularly experience shoulder, neck,
back and arm pain while working.
And it doesn’t stop there. When nurses suffer,
everyone suffers — patients and facilities alike. According to the Occupational
Safety and Health Administration (OSHA), patient handling claims account for
about 25 percent of all workers’ compensation claims which average $15,600 per
claim. Worker wage replacement accounts for the largest portion of that figure.
Patients also risk falling and/or developing hospital-acquired pressure ulcers
and other complications when nurses lack adequate support to lift and move them
safely.
A louder call for reform
Assistant Secretary of Labor for Occupational Safety
and Health at OSHA, Dr. David Michaels, says it’s time healthcare facilities get
serious about implementing safe patient handling and mobility (SPHM) programs.
"There are feasible solutions for preventing these
hazards and now is the time for employers to implement them," stated Michaels in
a press release last summer.
So far, 11 states have enacted safe patient handling
laws and congress is now looking at the 2015 Nurse and Health Care Worker
Protection Act. OSHA will also start inspecting facilities more aggressively to
determine if SPHM programs are in use and penalizing those that don’t have them.
|
Susan Gallagher |
To assist healthcare facilities and encourage
compliance, the ANA also introduced national SPHM standards in 2013. Susan
Gallagher, PhD, RN, board member of the Association of Safe Patient Handling
Professionals, says it’s those standards, rather than looming regulatory action,
that will most likely influence reform.
"I think that is really driving a lot of interest in
healthcare organizations because we finally have national standards of what it
should look like. We didn’t have that before. We didn’t know how to quite
interpret all of this," said Gallagher, author of "Safe Patient Handling and
Mobility: Interprofessional National Standards Implementation Guide," a
companion book to the ANA standards that facilities can use to incorporate them
properly. "I know we’re looking at national legislation but I really think
seeking to address safe patient handling compliance through OSHA is ambiguous at
best. I’m not sure that will be the driving piece."
Yet, movement appears to be slow. According to a 2014
white paper by the Risk Authority - Stanford and Atlas Lift Tech, only a
fraction of the nation’s healthcare facilities have moved forward to integrate a
comprehensive SPHM program.1
"Within the United States there are approximately
5,400 hospital facilities that would require an SPHM program of one form or
another," the authors wrote. "In discussions with the American Nursing
Association it has been estimated that of these 5,400 U.S. hospital facilities,
11 percent or approximately 600 facilities, have implemented their own
‘successful’ safe patient handling programs. Of these facilities that have SPHM
programs, it is estimated that only 10 percent of those safe patient handling
programs (roughly 60 hospitals) include in-house "lift teams" implying, some 1
percent of the total market has dedicated staff to lifting programs."
The white paper highlights the success of a one-year
pilot study conducted at Stanford Hospital and Clinics and the Lucile Packard
Children’s Hospital in which the facilities implemented the "lift coach" model.
Professionally trained lift coaches provided repeated and comprehensive bedside
instruction on how to lift/move patients safely until nursing staff could
achieve a high level of competency on their own. The effort was a success and
also gave the facilities a unique and encouraging return on their investment (ROI).
They experienced fewer staff injuries, increased employee retention, better
clinical outcomes, including lower incidence of pressure ulcers, increased
patient safety, satisfaction, and more referrals.
The Veteran’s Health Administration Safety Patient
Center is another successful example of how SPHM programs are worth the time and
money. After introducing them in seven facilities, the VA saw a net savings of
$200,000 per year with a return on investment achieved in about four years.
2
Shifting attitudes, removing barriers
So why aren’t more facilities doing the same?
Gallagher suggests one reason may be that healthcare leaders feel inundated and
stretched thin by too many competing interests.
"If they look at each one of their initiatives
individually, it’s overwhelming," said Gallagher. Conversely, SPHM programs can
actually lessen the overall burden. "I’ve spoken with members of executive
leadership teams who say they really don’t have the time to talk about safe
patient handling right now; ‘I really have to bring the costs of the registered
staff down at my hospital.’ I said well then we’re talking safe patient
handling. We talk about the cost of the program but we don’t talk about the cost
of not having a program. For example, what are the costs of hospital-acquired
pressure ulcers? We know that it’s just more than cost of liability and claims.
"
|
Gait
training with Guldmann GH3+
Patient Lift |
Linda Bowman, Vice President,
Guldmann Inc., a
manufacturer of lifts and other patient mobility products, underscores
Gallagher’s point and says doing nothing can be a big, costly mistake.
"When you consider the cost of finding, hiring and
employing caregivers plus the cost of workers’ compensation insurance premiums,
treatment of injuries, plus the cost of possible patient injuries from falls, it
is self-evident that the cost of furnishing the facility with patient lifts is
minimal by comparison," Bowman asserted. "Ceiling-mounted patient lift systems
move patients from bed to bath to chair; lift and reposition patients in the
Operating Room, Burn Unit, Ob-Gyn, CT Scan and other departments; as well as
provide body support in rehab and gait training. When suspended in the lift, the
patient can be moved throughout the track system with ease and dignity and the
caregiver is protected from musculoskeletal injury."
Gallagher says in some instances expensive equipment
isn’t always necessary, particularly for Ob-Gyn departments where a small
investment in some basic tools and training can go a long way in preventing
falls and injuries.
"In that area, postpartum, the women may be weak from
giving birth so, for many, they simply need a walker, which costs about a dollar
a day," Gallagher said. "Or maybe they need a sit-to-stand. It’s a really
awesome product where the patient’s feet are placed on a plate and it’s very
easy to help the patient stand up. It’s a low-budget product, easy to store and
easy to use. And they may need a device to get a patient from the bed to the
gurney or the delivery table to the gurney (lateral transfer). That may be all
they need — a walker, a sit-to-stand and some type of lateral transfer device —
and that’s it. "
|
Patient transfer and positioning products
from
Sage Products |
Marko Cikara, Product Manager,
Sage Products, wonders
also if some hospitals feel dissatisfied with the investments they’ve already
made because of low compliance.
"Hospital leaders looking for the one-size-fits-all
approach to this problem will be disappointed," Cikara said. "Partnering with a
company, like Sage, will enable you to implement ANA SPHM Standards and promote
a culture of safety."
Sage’s Prevalon Liftaem Mobile Patient Transfer System
has a cushion of air that moves patients laterally from surface to surface with
significantly less pulling and no lifting required. The Prevalon Turn & Position
System reduces the amount of exertion needed to turn patients by 90 percent, and
the Prevalon Seated Positioning System makes it easier to glide patients to an
upright-seated position without any lifting. All of Sage’s products come with
unlimited hands-on education and training.
David Daisher, Regional Sales Director — West &
International, TransMotion Medical, a Division of
Winco Manufacturing LLC, says
employing proper body mechanics when moving patients — back straight, knees
bent, etc. — is fundamental to preventing injury but it’s not enough.
|
TMM4 Multi-Purpose Stretcher-Chair
by Winco, Mfg LLC |
"The ergonomics involved when moving/lifting a box are
different than moving a patient; healthcare workers move patients — there are no
handles, no square edges and the distribution of weight is not consistent," said
Daisher, also a Lean Six Sigma Black Belt. "Purchasing objectives of the
organization are often not in tune with risk management objectives. Healthcare
facilities need to look at patient handling from a value stream perspective,
eliminate patient movement as much as possible by implementing multiuse
equipment that eliminates the need to transfer a patient and then inject patient
handling equipment where transfers cannot be eliminated."
TransMotion Medical’s One Patient, One Surface concept
helps reduce or even eliminate patient transfers using motorized positioning via
its TMM Multi-Purpose Stretcher Chairs. The push-button motorized positioning
provides safe, controlled patient positioning, and height, back and leg
adjustments. The equipment offers a 500-pound weight capacity, a fully
radiolucent back, and additional options and accessories to meet the needs of
multiple departments. "The ability to convert from stretcher to chair enables
patients to travel comfortably through the entire care cycle on one device —
from admission to discharge," said Daisher.
|
McAuley Medical’s Rollboard for Lateral Transfer |
John McAuley, BSET, President,
McAuley Medical Inc.,
says SPHM equipment and training does cost money but "rather than try to fund an
entire program all at once, many have found success by addressing one patient
handling task at a time showing success and then asking for more funding to
address another high-risk task. This demonstrates to senior management that an
investment in safe patient handling really does pay off in injury reduction and
reduced workers’ comp costs."
McAuley Medical’s Rollboard for Lateral Transfer
greatly reduces the friction between patient and surface so that the transfer
can be accomplished without lifting and the associated compression force that it
puts on the spine. "Lateral transfer is a high-risk task that takes place in
almost every department in a hospital, said McAuley. "The investment in
equipment to assist with lateral transfer costs far less than mechanical lifting
technology, training takes minutes and the return on investment can be
immediate. "
A heavier task
With today’s swelling obesity population — 40 percent
of middle-aged Americans are obese according to the latest CDC figures — moving
patients has become an even weightier task than before.
|
Patient Shifter by Alimed |
"Lifting a 250-pound patient 10 times is the
equivalent of lifting 2,500 pounds, even with proper body mechanics the human
body wasn’t intended for that much weight," said Steve Dunn, Product Manager,
AliMed, a manufacturer and distributor of rehabilitation and ergonomic products.
"Imagine losing a leader among the staff because they are unable to perform 20
percent of their duties due to an injury. This leads to decreased morale, which
affects patient outcomes, reducing payouts from insurance. "
Dunn says in a perfect world, every room would have a
ceiling lift but in reality, few facilities can afford such an expense. However,
there are affordable alternatives that can still do the job well.
"Mobile Hydraulic Lifts are a cost cutting measure
that most any facility can get backing for, one for each floor or even each
wing," said Dunn. "Rollerboards and patient shifters, placed in high-visibility
areas help to ensure their implementation. Once they are being used consistently
they will become habit."
Education, training key
Dunn suggests that organizations make a greater effort
to publicize SPHM successes and educate and encourage their own staff to emulate
them. "Make the studies and results of implemented programs more visible, though
blogs, PDF’s and printed materials, to show that injuries can be avoided," he
said.
Gallagher adds that to make SPHM programs stick there
also needs to be a task force actively in place — champions who can provide
training at the bedside, repeatedly, until the staff is competent enough to
operate the equipment independently.
"My facility might have everything in sight but if I’m
not comfortable using the technology then we’re going to do it manually; I think
that’s the feeling of most providers," she said. "Of course there’s a learning
curve and I think we need to recognize that. That’s one of the barriers. People
think it takes so much time to use the equipment but just like anything, once
you become comfortable with the technology — and it’s the right technology —
then it is used. What happens when we move a patient manually and that patient
falls to the floor? Do you have time for another occurrence report, to have to
assess the patient for injury, transfer the patient if the patient is injured?
If we begin to think about it even purely from a patient safety aspect and
balance that around time, it just makes sense."
Larry Baumann, Executive Director, Corporate
Communications, Hill-Rom, understands that hospitals are juggling numerous
priorities with limited budgets.
|
The Compella Bariatric Bed by Hill-Rom |
"We’re sympathetic to the challenge of marshalling
resources for multiple needs; that’s why we have made it a priority to do more
than provide products," Baumann said. "You also need the right people and the
right program. With support, implementing a safe patient handling program can be
straightforward, cost-effective and ease some of the burden on hospitals. Hill-Rom’s
Safe Transfers and Movement Program provides built-in resources to help achieve
a safe lifting environment. We provide a collection of customizable tools,
industry-standard resources, and educational materials to support them."
Preserving dignity and comfort is also an important
consideration, according to a recent suvey from Hill-Rom of hospital patients.
Heavier patients are more likely to experience embarrassment, self-consciousness
and discomfort compared to lighter-weight patients. Hill-Rom’s Compella
Bariatric Bed features powered transport, length and width expansion, and
on-board skin and lung therapies to provide a comfortable, dignified and
clinically advanced care environment.
New technologies can help
Lindsey Ellis, Marketing Director,
LINET, America,
says facilities can prevent problems associated with embarrassment and worker
stress and strain by replacing outdated equipment with newer, more innovative
solutions.
"Traditional repositioning methods such as draw
sheets, slide sheets, ceiling and mobile lifts, which use slings, are cumbersome
to use and require two to six caregivers to operate, depending on the size of
the patient, all which can take up to 20 minutes," said Ellis. "Additionally, if
these products are not readily available to the nurse, she is more likely to
move the patient manually in essence of time."
|
LINET Multicare bed with
Hercules Patient Repositioner |
LINET’s patient room beds, which have mobilization
features built into the frames, can be used in place of lifting systems. The Mobi-Lift has a built in cane-like device that assists nursing staff in getting
the patient in and out of bed, while the Lateral Tilt system activates the
entire bed frame to assist in patient turning and mobilization. LINET also
partners with The Morel Company which manufactures the Hercules Patient
Repositioner, a push-button tool that automatically boosts the patient up in
bed.
"The LINET bed with the Hercules Patient Repositioner
makes routine nursing activities safer, easier, and faster, for enhanced nursing
efficiency — it’s like having an extra set of hands at all times," said Ellis.
Steve Bellisari, Director, Marketing — PH,
Stryker
Medical, says the best products are simple and intuitive to use. "Just as
caregivers are committed to the well-being of their patients, we are committed
to their health and safety; we put ergonomics at the forefront of
|
Stryker
Prime Big Wheel Electric |
our design process to help reduce common
repetitive-use injuries among caregivers," he said. "With BackSmart product
design built into Stryker products, the amount of awkward bending and reaching
caregivers do on a daily basis is reduced, empowering them to provide the best
care for their patients."
Stryker’s Prime Series Stretchers, for example, are
designed to help reduce or eliminate awkward body positions that can lead to
injury by incorporating ergonomic and electric functionality. Bending or
reaching to access controls is minimized and the easy-to-operate switches and
releases require low force. The stretcher’s Zoom Motorized Drive System and Big
Wheel Advanced Mobility also reduces steering effort significantly, making
patient transport a smoother and less strenuous activity.
Steve Schmutzer, Co-founder, Director of Clinical
Programs, Firefly Medical, maker of the IVEA patient mobility solution, says
having supports in place that enable patients to ambulate on their own should
also play into a good SPHM program.
|
The IVEA patient mobility solution by Firefly
Medical |
Introduced last year, the Edison Award-winning IVEA —
designed by nurses and other healthcare professionals — functions like an IV
pole at the bedside, consolidating equipment and supporting patient ambulation.
Reducing the need for additional staff, not only does it free up caregiver time
but research shows patients who ambulate as soon as possible have better
clinical outcomes.
"We’ve been impressed by the number of
safe-patient-handling programs that have reached out to us in recent months,"
said Schmutzer. "Decisions to purchase it have been quickly supported by leaders
and committees focused on value analysis, falls, risk mitigation, and workplace
safety. Caregivers instantly recognize it as a solution to the myriad challenges
around safe patient mobility.
"You can give eight guys shovels and tell them to dig
a ditch; they’ll get it done, but one guy with a small excavator will get the
same job done more quickly," Schmutzer remarked. "We think that relatively soon
the hospital without a safe-patient-handling program, the proper equipment to
implement it, and specially-trained professionals to manage it will be the
exception."
Just notice how the dots connect. You’ll begin to see
how vital SPHM programs are to succeeding in today’s changing healthcare
environment.
"What I would challenge healthcare providers to think
about is how patient handling and mobility is the common thread in so many of
our safety initiatives — pressure ulcers prevention and reduction, fall-related
injuries, surgical site infections, readmission within 30 days," said Gallagher.
"All of these quality indicators that we’re measuring indirectly link back to
patient handling and mobility. So thinking of it as a completely separate
initiative just seems to be counterintuitive in the way we’re moving forward
with collaborative practice models in hospitals."
References
1. Proceedings of the 5th International Conference on
Applied Human Factors and Ergonomics AHFE 2014, Kraków, Poland 19-23 July 2014,
"A New Model for Successful Safe Patient Handling Programs,"
http://www.atlaslifttech.com/Documents/Stanford-White-Paper-2.pdf.
2. Occupational Safety and Health Administration, "Safe Patient
Handling Programs: Effectiveness and Cost Savings,"
https://www.osha.gov/Publications/OSHA3279.pdf.