
Even though cancer is among the leading causes of death
in the United States, due to an aging population and unhealthy
environmental factors and lifestyle habits, many materials management
professionals may find oncology devices and equipment something of a
mystery.
That should come as no surprise. Faced with a confusing
array of technological terms that seem like a semantic stew, coupled
with the infrequency of capital buys and the belief (or excuse) that
clinician preference drives oncology purchasing patterns, materials
managers logically limit their exposure to and time spent on cancer
treatment technology.
But increased clinician and patient demand for cancer
treatment beyond chemotherapy and the high costs of new radiation
surgery and therapy technologies is taxing the budgetary controls of
hospitals and healthcare facilities to the point that administration
turns to materials management for their expertise. And because oncology
represents such a lucrative potential revenue stream for healthcare
facilities materials managers no longer have the luxury of
rubber-stamping clinical decisions and moving on.
Instead, they have to find balance and restore order to
two opposing forces: Clinicians that want to treat more patients with
the best technology (that typically is more expensive than a facility
can afford) vs. administrators that strive to grow and protect the
revenue stream while keeping expenses in check.
It’s a familiar dilemma, emerging in such areas as
orthopedics, diagnostic imaging (radiology) and cardiology. But the key
difference is that materials management’s influence in those areas has
been rising. And oncology is shaping up to be the next big budgetary
battleground in materials management’s war plan. For that reason,
materials managers should acquaint themselves with some basic
intelligence on cancer treatment technology before they sit across the
conference room table from the oncology team.
What to buy
If the oncology department wants to have as much of the
latest technology at its disposal as possible, then what basic equipment
needs to be on the initial shopping list and what can be considered
optional and can wait until the department can cost justify adding it to
the routine?
If anything, it’s important for a facility to make
realistic decisions based on demographics, location and financial
support.
"Linear accelerators are probably one of the early
technologies to bring in," said Susan Levine, DVM, Ph.D., vice
president, technology assessment and editor in chief, Hayes Inc.,
Lansdale, PA. "A linac can be used for external beam therapy and
stereotactic radiosurgery. The field is moving toward image-guided
technology that links diagnosis to therapy.
"But it depends so much on the type of hospital and the
patient load," Levine continued. "Certainly, the right equipment can
attract referrals and patients. This applies more to the strategic
planning of the hospital and the potential patient population you want
to reach." Also, such decisions allow the facility to determine how
closely imaging and radiation therapy will work together, as well as
relationships between the clinical laboratory and radiology. With all
three departments working together – imaging to find the tumor,
pathology to test the tumor and oncology to treat the tumor – they can
cost justify bringing in certain types of equipment. Of course, a
facility must be sited properly to support all this equipment, she
added.
A fully equipped radiation therapy department probably
contains linear accelerators, image-guided radiation therapy systems,
radiation oncology information systems, radiation treatment planning
systems and computed tomography (CT) simulation systems, according to
Robert Maliff, associate director of ECRI’s Health Systems Group,
Plymouth Meeting, PA. However, the essential platform includes
[intensity modulated radiation therapy]-capable linear accelerators, a
treatment planning system and CT simulation, he noted.
"Image-guided radiation therapy (IGRT) can wait, but is
quickly advancing care applications," Maliff noted. "And radiation
oncology information systems are necessary for completely smooth
operations, but are not truly necessary to deliver care. Brachytherapy
is nice, but volumes indicate that only major providers should really be
doing this, let alone the physics, dosimetrist and radiation oncologist
support necessary."
Furthermore, the radiation therapy equipment should be
DICOM-compliant, and that means finding out at least how each device
complies with at least DICOM RT Image, DICOM RT Dose, DICOM RT Plan,
DICOM RT Structure Set and DICOM RT Treatment Record. The information
systems and CT simulator should also comply with DICOM CT Store for
simulation images, he added. DICOM is an acronym for digital imaging and
communications in medicine and is a standard of communication and
connectivity protocols for exchanging digital information between
imaging equipment and other systems.
Jan Dragotta, clinical director, radiation oncology,
CentraState Medical Center, Freehold, NJ, unveiled a basic device and
equipment list that can be costly. Atop the list is a linear accelerator
that includes multileaf collimators and electron beam capabilities; a CT
simulator, including a laser positioning device and a laser printer; a
film processor, even though many departments are moving toward
electronic portal imaging; a treatment planning computer system capable
of supporting IMRT, which may require a separate system or additional
software; immobilization devices, which are dependant on user preference
but the initial outlay can add up; physics devices, including a water
tank, which is costly, and [quality assurance] devices that include
daily, weekly and annual checks and calibrations; and some form of block
cutter, either manual or computerized.
"Currently, we treat approximately 20-25 percent of our
cases with IMRT," she said. "These treatments are very well reimbursed,
and as patients become better educated they are demanding more advanced
treatment modalities." However, imaging-based treatment systems,
radiosurgery and high-dose rate brachytherapy can wait until they’re
justified, she said.
With 16 years of experience in private practice,
including the last 13 as medical director of the Cancer Institute of
Carolina, Aiken, SC, and director of radiation oncology at Aiken (SC)
Regional Medical Centers, oncologist Paul Goetowski, M.D., who joined
the Carolina Regional Cancer Center, Myrtle Beach, SC, last year, offers
a glimpse into the clinician’s mindset for technology. "1. What you have
to have, 2. What you want to have, 3. What you wish you had," he said.
"Seriously, there are lots of ‘bells and whistles’ available, but the
bottom line is that you ultimately have to pay for what you buy or
nothing works. For example, a small satellite or rural facility will
only need the basics, with the bells/whistles at the ‘mother’ location
or a referral facility, such as a university medical school. The next
concern is what you are competing with. If you are out in the middle of
Wyoming, and are 100 miles closer than your nearest competitor, then
your decisions are largely based on what you can generate enough patient
volume to afford.
"However, if you are competing with four other major
facilities, then you may have to go for something more expensive to
‘stand out,’" he continued. "For instance, in Myrtle Beach, we are
considering the ‘top of the line’ TomoTherapy, partially because it
would blow anyone else out of the water (we are in a four-way fight for
a certificate of need), and we can generate enough off the other two
machines to partially subsidize the ‘luxury’ of a $3-million
machine. The other reason is that it would allow us to do things that we
couldn’t do on anything else. Would we have taken this step if we
weren’t under pressure? Probably not, but we would wish we had."
Just to qualify for a certificate of need in South
Carolina, a facility is expected to have a simulator, access to a CT
scanner if you don’t have your own in-house, linac with two energy
ranges to cover shallow and deep tumors or two fixed-energy machines,
electrons or superficial X-rays for skin surface tumors, physics
equipment to test and monitor the output and function of the machines,
some type of blocking equipment (either able to make custom lead blocks
or multileaf collimator in the machine), and a treatment planning
system, either onsite or at a remote primary facility, according to
Goetowski.
"Some places with satellite locations will do CT,
simulation, treatment planning at the central ‘mother ship’ and have
only the machine and physician/nurse exam space locally, and physics
drags their equipment around. Optional is anything else," he said. "Some
places (like Aiken) still have Cesium to do their own low-dose rate GYN
brachytherapy, some will have a high-dose rate (HDR) device if they have
enough cases to justify it, and others (like Myrtle Beach) will refer
those on to a major place (like MUSC in Charleston) that do have the HDR
equipment."
Houston-based US Oncology Inc. maintains a base platform
that includes a linear accelerator, record-and-verify technologies and a
solid infrastructure to ensure that all of the equipment is digitally
interfaced for an efficient workflow, said Bill Herman, vice president
and general manager of cancer care services. "With a solid foundation
established, we then add advanced treatment technology as the
demographics and physician commitment dictates," he noted. US Oncology
is a healthcare services network dedicated to cancer treatment and
research that is affiliated with more than 900 physicians practicing in
approximately 460 locations, including 85 outpatient cancer centers in
32 states.
US Oncology groups equipment and technologies into three
specific tiers, Herman noted. The first tier includes the linac,
treatment planning, computed tomography (CT) simulation software and a
networking information system that ties it together. All of US
Oncology’s facilities are equipped with at least tier one technologies.
The second tier includes electronic portal imaging, multislice CT,
access to positron emission tomography (PET) imaging (not necessarily
onsite), intensity modulated radiation therapy (IMRT) equipment and
software and the appropriate quality assurance (QA) equipment and
software. Roughly 60 percent of the company’s network is at a tier two
level. The third tier includes high-dose radiation (HDR) capabilities,
an on-board imager for image guidance therapies and access to
stereotactic technologies. About 10 percent of the company’s facilities
are at the third tier. Integrating radiation and imaging equipment is
one of US Oncology’s key goals, noted with its RADMAP project.
Who decides what to buy?
Historically, oncologists have controlled the purchasing
decisions with limited administrative influence. No longer. With
budgetary concerns and return-on-investment targets, the business side
has emerged as a key participant.
"Radiation oncology products, particularly the larger
ticket items such as treatment machines, are very specific, and there
are only a few vendors," Dragotta said. "It is important for the users
to have an opportunity to investigate the product choices." She
recommended that the process involve the physician, physicist and
manager or chief therapist.
"Technology assessment is the first step," Levine said.
"Materials managers should expect that clinicians have identified the
technology most appropriate for their patients. If this is a new
technology then what will adding it bring to the facility? Some of the
image-guided technology can handle multiple applications, including
performing diagnostic and therapeutic procedures, so there’s a key ROI
factor. Two different departments may be able to share in the benefits
and the expenses – oncology and radiology. That facilitates a
relationship between the two.
"Once the need and efficacy are established then you can
look at specifics about vendors," she continued. "This is where
materials management’s ears perk up because they’re charged with this
part of the process." That involves visiting other installations,
evaluating vendor responsiveness, service and support, and examining
service contract terms and costs. Uptime is important, she added.
"One of the dangers to be faced is that the next version
is always coming along," Levine continued. "So the dilemma becomes which
version do you buy? Does the newer version show a patient benefit or
just incorporate additional bells and whistles?"
Although David Zimba, vice president, contracting
division, West Penn Allegheny Health System, Pittsburgh, acknowledged
that this is an "extremely clinical" process it should be dependent on
the team that’s assembled. "The role of materials management is helping
in the acquisition and contracting strategy and in understanding the
marketplace," he said. "There should be joint expertise between the
clinical and materials management staff. This should never be done in
isolation. The most effective strategy builds off the knowledge of both
the clinical personnel and the materials management personnel."
Zimba assigned one of his staff members to become an
expert in the oncology marketplace. "Her job is to create an environment
of competitive friction in this dynamic marketplace where vendors feel
competitively at risk, whether they either have the business or want the
business. You have to make sure there are enough attributes among the
product that makes it competitive with others, even if it’s not the same
product but a functional or therapeutic equivalent."
Using Zimba’s competitive friction strategy, West Penn
recently acquired oncology equipment from TomoTherapy that slashed
$500,000 from the price, even though the healthcare system is paying $1
million more than they expected for the technology. Even with the
negotiated discount, the organization was willing to pay TomoTherapy’s
price based on the timeliness of the installation and the expected ROI,
he said. The hospital-based TomoTherapy unit will complement the
interconnected network of Siemens equipment used by eight other
facilities in the oncology group of the West Penn Allegheny system.
US Oncology relies on an active technology committee
that consists of about 15 percent of the network’s radiation
oncologists, physicists, dosimetrists and radiation therapists, as well
as its internal staff of clinicians and former technology company
executives, according to Herman. "We use this group to help us develop
and evolve an effective and contemporary technology platform for
day-to-day radiation needs," he said. "To ensure that we recommend the
best technology platforms for equipping a cancer center, we seek a
constant balance of being current on the latest technologies available
and the appropriate clinical applications of that technology."