Test pilots praise
certification efforts
by Liz
Veazey, R.N., MBA, CMRP
It
all started with a list. You know, that list of goals and objectives for
next year the boss requires you to write? Even when I wrote down, "take
the CMRP exam," I had doubts about whether I could actually do it. After
all, real life takes almost all of our time.
Not long after we created our next fiscal year goals,
the AHRMM Web site had an item reminding us that the price to take the
exam would go up in 2005. Well, the time was right, but I still didn’t
want to study alone. A quick e-mail to the buyers and managers to ask if
anyone wanted to study with me got tremendous response. When so many
wanted to participate, we approached Jim Smoker, director of materials
resource services, with a proposal…one hour a week for 10 weeks to take
the online courses and study together. As one of the original Certified
Materials Resource Professionals (CMRP), he seemed pleased with the
idea. "I’ve often thought I would like to require it and give the staff
time to phase it in," Smoker said. So the project was a go.
We drew up a budget, detailing the cost of the online
courses, the cost of taking the test and the advantages of asking each
member to join AHRMM. We started with nine members: Five buyers, a site
manager, an MMIS client coordinator, a stores supervisor and a clinical
products coordinator. Our facility also has dedicated buyers in some
specialty departments, so by the time we were ready to study, we also
had two pharmacy buyers and a lab buyer as members of the group. Twelve
in all.
Our meetings were held the last hour of the workday, and
we used electronic teleconferencing to include members at another
facility. We asked six of the members to take the lead on the six topics
and moderate the session on that topic. We did the study guides and
discussed the questions and our answers as a group. Believe me, some
lively discussions ensued. We always left the sessions wanting more.
In addition to the study guides, we had a lecture on
negotiating and contracting from our director and we spent the last two
of the 10 sessions reviewing.
Everyone took the test during the two months between
mid-November and mid-January. As each person went to test, we called to
wish them well and ask how it went. The reviews were mixed. Most thought
the test was difficult. Some were adamant that they would never take it
again. Others found it a comprehensive application of the information.
The one thing that surprised most of us was that it was far from a
regurgitation of data. It asked for the application of the principles we
reviewed. In hindsight, it was fair and comprehensive. By and large, our
team decided to take the class and sit for the CMRP for four primary
reasons:
•Education and professional affiliation
•Building team spirit among the group
•To increase our pay grades
•To verify that we are professionals
What helped us most:
1.Support from management
2.Support from our peers
3.The CMRP Study Guide
4.Responses from the AHRMM test center. We asked questions if we did not
understand.
What we’re most proud of:
1.The 10 of us doubled the list of CMRPs in our state
2.The team spirit we developed doing this together.
3.The support we received from management and each other.
Every participant praised our director’s administrative
support, both motivational and financial. He allowed us the time, used
the education and travel budget to finance the study materials and
testing, taught one session and encouraged us, all blessed by the vice
president he reports to.
All five of the materials resource services buyers are
now CMRP-certified, as are our MMIS client coordinator and stores
supervisor, site manager, clinical products coordinator and a pharmacy
buyer. We are very proud of ourselves. We always had a wonderful group
who worked well together, but this experience, and the verification of
our collective expertise, has given us a new respect for each other and
a renewed attitude of professionalism.