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KSR Publishing, Inc.
Copyright © 2016
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         Clinical intelligence for supply chain leadership

 
 
 

INSIDE THE CURRENT ISSUE

August 2013

Products & Services

 
 
 

Cart adoption specs

 

What should healthcare facilities keep in mind when implementing EMR (electronic medical record) and e-MAR (electronic medication administration records) systems as related to carts, workstations and mobile computing devices? What key features and functionalities are important to consider? Healthcare Purchasing News asked vendors about priority items on the agenda.

Top “wish list” items for carts and workstations:

 

  • Longer power system runtimes and shorter charge times.

  • Lightweight and easy to maneuver cart

  • Intuitive touch points (i.e. easy to use keyboard trays, monitor mounts, electronic lift, etc.)

  • Fully ergonomic cart to assist in avoiding user injuries with repetitive tasks.

  • Quieter operation

  • Faster deployments, upgrade flexibility and serviceability

  • Lower total cost of ownership

  • Maximized infection control measures needed

  • Option of a fully integrated cart or non-factory cart ready for integration

Rob Sobie, Vice President, Metro

 

There are many key features and functionalities that are important to consider when selecting carts, workstations, and other mobile computing devices for use in healthcare facilities. As you make these decisions, consider the following:

  • The goals of your healthcare organization in line with the implemented solution

  • Size, weight, height, adjustability, aesthetics, and stability

  • How the devices will work around shift changes and workflow

  • Battery charging stations, extra batteries, and battery life

  • How and where the carts are made, and what they are made of – this can impact safety

  • Surface area size, washable items, antimicrobial items, rounded edges

  • What are the space requirements for certain spaces? (hallways, exam rooms, patient rooms)

  • Does the particular cart or device need to be locked (for example, a medication administration cart)

  • Cabling: are there cables? Cable storage for safety? Internal cable management?

  • Secured storage: Is it necessary, and is it available?

  • Is the work area well-lit? Does it need to be?

  • Are multiple drawers needed?

  • Which devices will be attached to each medical cart? Tablets? Blood pressure cuffs?

  • Who is going to maintain the carts? Working with a trusted solutions provider to implement and maintain carts and workstations is especially important

  • Is the cart customizable? Can it be personalized based on workflow, style, stature, etc.?

  • Do you plan to use a display, and if so, what size does your EMR partner recommend?

  • Do you plan to use a keyboard?

  • What is the warranty for the device, and does this coverage fit into your long-term plan? Is additional coverage needed?

  • There is no one-size-fits-all solution. Most point of care/mobility solutions need to be tailored to the specific clinician, department, or physical landscape.

When looking at cart adoption, it’s important to consider the surroundings and circumstances these units will be in. Be sure to ask the following questions:

  • Is there enough room in the hallway or room for a cart? 

  • Is the cart adjustable? 

  • How will physicians leverage the cart? 

  • Will the position of the cart eliminate face-to-face contact with the patient? 

  • How heavy are the carts? 

  • Who will be using them and when (during rotating shifts)? 

  • Will vitals be taken from the cart? 

  • What is needed on the cart? 

  • Is this cart going to be used for medication administration?

  • Could you eliminate certain steps in the workflow process through the use of a cart? 

Kim Krisik, CDW Healthcare Business Development Manager

 

Avoid mobility pitfalls

Kim Krisik, CDW Healthcare Business Development Manager, highlighted key challenges in implementing mobility solutions in the healthcare environment, including but not
limited to:

  • Unique workflows per person, unit, or geographic area

  • Lack of user knowledge and/or training around the solution

  • Mobile device management (MDM), maintenance, and device tracking

  • Secured networks built to meet the needs of all users (i.e., can the access points support the number of users at all areas in which they need access?)

  • Upgrade management and patches

  • Support that does not weigh down current IT responsibilities

  • Differing opinions from separate departments regarding what hardware system standards should look like

  • Protecting data from unauthorized users and other safety issues

  • A lack of change agents in leadership roles who are pushing for adoption, as well as buy-in from end users

  • Seamless access to all applications

  • Scalability

  • Not creating a formal, successful implementation plan