VA adopts new AI strategy to ensure trustworthy use of technology for Veteran care

Oct. 15, 2021

As part of the Department of Veterans Affairs’ efforts to explore the use of artificial intelligence (AI) in the delivery of healthcare and benefits, VA implemented a new AI strategy late September, to serve as a guideline for ethical use of the technology throughout its enterprise, according to a news release.

While AI can offer advantages over traditional analytics and clinical decision-making techniques to help improve Veteran care, the department wants to ensure any implementation of the technology is trustworthy and protects Veteran information. 

“VA understands the significance of creating a balance between innovation, safety and trust,” said VA National Artificial Intelligence Institute Director Gil Alterovitz, Ph.D. “To this end, VA leadership, practitioners and relevant end-users will be trained to ensure all AI-related activities and processes are ethical, legal and meet or exceed standards.”

Aligned with the mission of serving Veterans and benefiting from VA’s unique data infrastructure, the strategy is designed to deliver on four major strategic objectives:

  • Use existing AI to improve outcomes and experiences for Veterans.
  • Increase VA AI capacity and capabilities.
  • Increase Veteran and stakeholder trust in AI.
  • Build upon VA’s existing partnerships across agencies and industry.

“AI has the capability to transform how our Veterans access the critical care they need,” said National AI Initiative Office Director Lynne Parker, Ph. D., with the White House Office of Science and Technology Policy. “VA’s new roadmap will help realize AI’s full potential building trust in future technology and creating more effective, efficient systems for patients.”

VA release

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