ECRI, the nation's largest non-profit patient safety organization, names communications gaps with recalls of home-use medical devices as the nation’s most pressing health technology safety issue for 2023.
Recall notices for home-use products often do not reach users, placing patients at serious risk of harm, according to the independent nonprofit safety leader in its just-released Top 10 Health Technology Hazards report.
As the home healthcare trend accelerates, ECRI is concerned about home care patients not receiving safety notices that warn of problems with the medical devices they are using. Device manufacturers seldom have direct communication with home care patients, and healthcare providers may not proactively contact patients about recalls. Patients with affected products may learn about a recall long after it was issued, and potentially from an unreliable source.
“Even if patients do receive notifications, the language may be jargon-heavy and perplexing, and patients may have difficulty determining whether their device is affected or what to do about it,” cautions Marcus Schabacker, MD, PhD, president and CEO of ECRI. “Without clear, understandable information about a product recall, patients cannot accurately assess the health risks and may harm themselves by continuing to use an unsafe device, or by inappropriately stopping use of a device.”
One example is the recall of continuous positive airway pressure (CPAP) and bilevel positive airway pressure (BiPAP) machines. The recall was initiated in June 2021 and affected 5.5 million devices; however, several months elapsed before some patients became aware of the recall. Moreover, because of the language used in the recall notice, patients were confused about whether to continue to use the device and what actions they needed to take.
For 2023, ECRI's report includes a series of challenges to industry, urging manufacturers to pursue device or process improvements that could mitigate—or even eliminate—some of the hazards included on the list. With healthcare facilities understaffed and healthcare workers overstressed, it's more important than ever that technologies be designed in ways that ensure their safe use.
“Reducing preventable harm requires more than just vigilance on the part of technology managers and device users. The medical device industry also has a role to play,” says Schabacker.
The 10 topics on ECRI’s 2023 hazards list are listed below in rank order:
1. Gaps in Recalls for At-Home Medical Devices cause patient confusion and harm
2. Growing Number of Defective Single-Use Medical Devices puts patients at risk
3. Inappropriate Use of Automated Dispensing Cabinet Overrides can result in medication errors
4. Undetected Venous Needle Dislodgement or access-bloodline separation during hemodialysis can lead to death
5. Failure to Manage Cybersecurity Risks Associated with Cloud-Based Clinical Systems can result in care disruptions
6. Inflatable Pressure Infusers can deliver fatal air emboli from IV solution bags
7. Confusion Surrounding Ventilator Cleaning and Disinfection Requirements can lead to cross-contamination
8. Common Misconceptions About Electrosurgery can lead to serious burns
9. Overuse of Cardiac Telemetry can lead to clinician cognitive overload and missed critical events
10. Underreporting Device-Related Issues may risk recurrence