CVS announces digital service to obtain at-home COVID-19 tests through their insurance with zero out-of-pocket cost

Feb. 16, 2022

CVS has announced a new program for eligible CVS Health consumers at CVS.com or the CVS App to utilize a new digital service that simplifies the process for locating, ordering, and picking up at-home COVID-19 test kits. The program offers the tests with zero upfront out-of-pocket cost and without the need for the consumer to submit a claim to their health insurance provider, according to a CVS press release.

Consumers can enter their insurance information when checking out online and CVS Pharmacy will process the claim with the individual's health insurance provider on their behalf. Consumers will receive email or text message notifications with updates on their order status, including when to head to a participating CVS Pharmacy location for fast and easy store pickup using their name and order number. Members of select insurance plans may also access tests with no up-front cost by visiting the pharmacy counter at their local CVS Pharmacy.

The recently announced guidance by the Federal Government, which was implemented on January 15, 2022, requires private health insurers to provide coverage for no less than eight at-home COVID-19 tests per person per month for plan members without a prescription. If CVS Pharmacy is not a participating pharmacy in the consumer's health insurance plan, they will be notified and given the option to pay out-of-pocket and follow their plan's claim submission process.

CVS release

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