Memorial Hermann Health System to Implement Drone Delivery Services in 2026

April 25, 2024
The health system, in partnership with Zipline, will deliver specialty prescriptions and medical supplies to patients’ homes.

On April 19, Memorial Hermann Health System announced it will be the first provider in Houston to deploy Zipline’s instant home delivery service. In 2026, the service will provide autonomous drone deliveries of specialty prescriptions and medical supplies to patients’ homes.

Zipline is a drone delivery system. Patients will be able to schedule deliveries for exact times and track orders in real-time on their phone,

A press release on the partnership says that, “Memorial Hermann will use Zipline’s P2 service, which uses autonomous, electric drones (“Zips”) to deliver to urban and suburban areas quietly and conveniently. Once an order is loaded, the Zip flies to its destination and hovers safely and quietly high up in the sky, while its autonomous delivery droid descends on a tether, steers to the correct location, and precisely delivers to places as small as a patio table or the front steps of a house. Over time, Memorial Hermann may also use Zipline to transport medicine, supplies and lab samples between its system facilities.”

Memorial Hermann and Zipline are working together on the required approvals to serve the area, according to the release. There will be more information on how to sign up for the service in the near future.