Online companies encouraged to inform gig workers about health coverage enrollment

May 28, 2021

The Centers for Medicare & Medicaid Services (CMS) is encouraging online platform companies to share information with gig workers on their ability to enroll in affordable, quality, health coverage during the 2021 Marketplace Special Enrollment Period (SEP).

Digital platforms – including Delivery Drivers, Inc., DoorDash, Lyft, Postmates, StyleSeat, Uber, and Wonolo – are participating in “Gig Workers’ Week of Action” to promote Marketplace healthcare plans to their workforces. Workers in the U.S., including those working with gig companies following COVID-19 related unemployment, may now be eligible for reduced premiums and increased savings for health insurance coverage on

Under the American Rescue Plan Act of 2021 (ARP), most consumers are able to take advantage of reduced monthly premiums through increased tax credit help. For new consumers selecting plans during the SEP, the average monthly premium after tax credits fell over 25%, from $117 for those enrolling in February and March to $86 for those enrolling in the month of April. The ARP also helped to lower out-of-pocket costs for new consumers by making more generous plans more affordable after the ARP’s enhanced tax credits. The median deductible for new consumers during the SEP fell by nearly 90%, from $450 to $50.

Large online platforms participating in this Gig Workers Week of Action pledged to provide their workforces with information on affordable coverage. Activities include informing drivers and couriers about the Week of Action to help create awareness about availability of coverage through the Marketplace, hosting a blog, sharing stories of how drivers have benefited from Marketplace coverage, and providing communications in English and Spanish to reach a broader audience.

Additionally, many online platform economy companies have coordinated with CMS-approved direct enrollment partners to incorporate access to health insurance coverage into their workers’ smart phone apps. These apps allow gig economy workers direct interaction with the Marketplace to enroll in coverage and receive financial assistance where applicable.

Now through Aug.15, 2021, consumers who want to enroll in coverage, compare plan offerings, or learn if they qualify for more affordable premiums can check their coverage options directly through their company’s app, or by visiting or Consumers can view 2021 plans and prices and submit an application to see if they are eligible for enrollment and for financial assistance. If eligible, they can enroll in a plan that best meets their needs. Current enrollees should review their application, make any changes needed to their current information, submit their application, and then select a new plan, or reselect their current plan, to receive the increased savings under the American Rescue Plan.

Consumers can also call the Marketplace Call Center at 1-800-318-2596, which provides assistance in over 150 languages. TTY users should call 1-855-889-4325. Consumers can also find a local assister or agent/broker in their area at:

Consumers who live in a state with a Marketplace that operates its own platform should visit their state Marketplace website or call center for more information about when these additional savings will be available through their State-based Marketplace.

More information about the Health Insurance Marketplace is at:

CMS has the release.

More COVID-19 coverage HERE.