Who supports an award-winning healthcare supply chain organization? Sutter Health’s Supply Chain team appreciates the product and service companies – and fellow provider organizations – that have helped them develop and improve their operations and performance. The team shines a spotlight on 23 below that have motivated and fortified them to make a difference and succeed.

3M Health Care demonstrated superior customer service to ensure our organization, among others, had an adequate flow of N95s during national respirator shortages.

Accurate Courier Services displayed premiere collaboration and consistently identified cost savings through more efficient courier routes, while providing flawless and uninterrupted personal protective equipment (PPE) delivery to all corners of our organization. 

Balt Medical is a great contracting partner because through every step of the process they are always friendly and show integrity, along with exceptional customer service, to our physicians.

Baxter partnered with Supply Chain Pharmacy and our Stock Control Team (Distribution Control Tower) to resolve solution shortages and troubleshoot allocations.

BD/Bard leadership met consistently with our team to assist with direct purchases, identify subs with available inventory, and overcome product disruption. 

Granite Data provided our team tremendous amount of support by receiving and storing PPE product, allowing our members to pick, pull and distribute product daily, greatly contributing to our success. 

Indiana University Health Supply Chain coordinated with our team during several knowledge-sharing sessions to sharpen our collective perspectives.

Iron Mountain brilliantly handled our records management, document shredding and PPE storage with extremely responsive customer service. 

Logo Brand leveraged overseas relationships to purchase and distribute millions of procedure masks and isolation gowns, enabling our organization to maintain safe operations during aggressive COVID response.

Maclean Group is a Service-Disabled Veteran-Owned Small Business that aided our team in sourcing extra needles and syringes when we discovered you could get more “liquid gold” doses from the government vials than originally intended.

Mayo Clinic Supply Chain collaborated with us on several key backorder process enhancements and inspired many of our automation pursuits. 

McKesson provided uninterrupted support during a courier transition for our pharmaceutical deliveries.

Medline overcame significant challenges during the pandemic to sustain our strategic partnership and delivered critical material to our organization amidst global product disruption.  

Nest delivered collection material to sustain our COVID testing at a time when swab and transport media were globally constrained, sustaining direct support for our patients and community. 

Onsite Management Group (OMG) is our mail services partner, who provided expertise and contracted staff to ensure the safe and efficient delivery of our postal correspondence, while also embarking on a digital mail transformation.

Pride Industries provided our team rapid relief to store sensitive COVID Testing kits at the onset of summer within its temperature-monitored warehouse. 

Providence Health Supply Chain acted as a sounding board for our many non-traditional ideas, and through recurring meetings, sustained our innovative spark. 

RS Hughes quickly supported our system’s PAPR Hood demand during peak usage and expedited critical shipments of N95s to our doorstep during the most recent COVID surge. 

Sentara Health Supply Chain partnered with our team to investigate product disruption strategies and discuss modern staffing models. 

Stanford Health Supply Chain delivered N95s to our organization when we were on the brink of stocking out during the 2022 surge. 

Stericycle provided unparalleled support when a resin fire wiped out our vendor’s sharps container supply, while at the same time providing a reusable option to support our sustainability model. 

Stryker has provided unparalleled support during conversions, working one-on-one with staff, and providing educational opportunities to help understand their products and how it compares to others in the market.

Vizient is the epitome of a strategic partner, providing us top-notch industry tools and creative solutions to prepare our organization for financial and operational success well into the future.

Read on:

• Sutter supply chain success stems from back-to-basics modeling

• Chain Reactions - Gold, Silver and Bronze Chain Winners

• Sutter Health’s Supply Chain team shares mindsets, motivations for success within their West Coast organizationSutter Health Supply Chain tackles 8 issues 8 ways to Sunday

• Complete history of past winners!