The American Board of Telehealth has announced a new Teleprimary Care Certificate program designed to help primary care providers develop telehealth strategies for a post-pandemic future. The online program explores telehealth models and best practices that will enable primary care teams to overcome key challenges, such as reimbursement parity, regulatory barriers, infrastructure costs and new competition from retail clinics and urgent-care centers.
The American Board of Telehealth's Teleprimary Care Certificate offers a blueprint for success for teleprimary care – enabling doctors and care teams with the knowledge and education they need to shift services in ways that blend the best features of in-person care with those of virtual care, so programs can be sustained and scaled.
"As a physician at one of Pennsylvania's first 100% virtual primary care practices, I can testify to the importance of education in telehealth – and teleprimary care in particular. Doctors and care teams need to understand how they can deliver teleprimary care more efficiently and effectively – from the start of the encounter to check out, and arranging any follow-up care needed so that patients can access the right specialists, for the right test, or the right procedure. The American Board of Telehealth's new Teleprimary Care Certificate program provides the knowledge necessary to arrange all that in a seamless fashion," said Dr. Salim Saiyed, System Vice President and Chief Medical Information Officer for UPMC in Central Pennsylvania and a course director for American Board of Telehealth's Teleprimary Care Certificate Program.
Topics covered in the program include:
- Barriers and Opportunities of Teleprimary Care: Explore the evolution of telehealth in the primary care setting, and some of the more progressive models being used in the market today
- Operations, Workflow and Productivity in the Ambulatory Setting: Learn how technology can be used to optimize resources and maximize productivity while maintaining standard of care
- Legal, Regulatory and Ethical Considerations: Understand regulatory compliance challenges at both a federal and state level with guidance on how to mitigate risk in using telehealth
- Providing Care via a Remote Medium: Learn best practices for implementing a hybrid care model, including tips for performing physical exams via telehealth and clinical considerations that promote quality and foster patient trust
- Health Equity and Social Determinants of Health: Explore how to enhance access for at-risk and underserved populations by removing barriers to care through education and advocacy