EQ2 and Ordr partner for new integration to aid cyber security and safety recalls in healthcare

Oct. 28, 2021

EQ2, LLC, a leader in CMMS (Computerized Maintenance Management Systems) for the healthcare market with its HEMS family of products has announced a new integration with Ordr. The HTM (Healthcare Technology Management) team at Dartmouth-Hitchcock Medical Center (DHMC) is the first to use the new integration. According to the Association for the Advancement of Medical Instrumentation (AAMI), HTM is responsible for managing the selection, maintenance, and safe use of all health technology and medical equipment found in healthcare.

The integration empowers the HTM team at DHMC to proactively take steps to secure medical devices and equipment from cyber security threats and aids in the safety recall process, according to an EQ2 press release.

Ordr sends real-time asset inventory information to HEMS into the individual asset record and even triggers work orders based on predefined rules when appropriate. Some of those items include:

  • Location, software and operating system versions, and MAC/IP addresses information
  • Date and time stamp of when an asset was first seen and last seen on the network
  • Matching serial numbers, manufacturer, and model number
  • Whether device is networked and if so, what other devices it is connected to
  • Identifying medical devices at risk for cybersecurity or a recall

Rather than having to physically locate a device to determine the current version of software it is running, a technician can now simply view the HEMS asset record, which displays the current version that Ordr is reporting. This saves time when a software update or patch is required.

Reporting in HEMS is also enhanced through reporting out by a specific asset detail such as IP address. For example, when an FDA recall is issued, the Ordr and HEMS correlation enables HTM teams to get a list of all devices and their associated IP addresses with one click.

EQ2 release

Photo 106117755 © Jakub Jirsak | Dreamstime.com
Photo 89319446 © Mohamed Ahmed Soliman | Dreamstime.com