New survey finds healthcare systems will focus on reducing costs and improving the patient experience in 2019

SAP has announced the findings from a commissioned survey of 100 healthcare CEOs, CFOs and CIOs to delve deeper into their key issues for health systems and how they will prioritize new technology investments over the next three years. Some key findings:

• In 2019, health systems will focus on addressing cost pressures, largely stemming from declining reimbursements, along with improving the patient experience as consumerism continues to intensify.
• When asked what their top challenges are, responders cited declining reimbursement (62%); the patient experience (53%); maintaining and upgrading IT (48%); and cybersecurity (46%).
• When asked what will have the greatest positive financial impact, responders pointed towards visibility into and integration of clinical and financial data.
• Health systems are investing in solutions to support financial departments, improve patient engagement, allow interoperability and provide visibility into data across the enterprise.
• Healthcare systems are shifting their current culture to become patient-centric organizations. Almost half of the responders (49%) indicated they will invest in patient engagement technology in the next three years.

Visit SAP for the release and more results.